I've tried using the correct power cord plugged in to both my computer and a wall adapter. I've tried the cord on an older Kindle and it charges the older model. I left the power cord on the Kindle Touch over night, but it still won't power on. When I unplug the cord and replug it, the light is amber for a few seconds, then turns to green.
Something is damage in your Kindle Device. You can call to amazon kindle support Kindle Technical Support Registration 877 690 9305
The Kindle touch are great devices for you reading needs. However, there are times when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose your data during the reset process, make sure you have made a backup of your files before proceding. hard and soft reset
230 views
Usually answered in minutes!
×