Amazon Tablets & eReaders - Recent Questions, Troubleshooting & Support
I have a new kindle. Can I tranfer my books onto from my old one?
You can easily load all of your books onto your new Kindle. Amazon retains a record of all your book purchases in an archive. When you register your new Kindle (and turn on wireless) it 'phones home' to Amazon and Amazon places an entry on your main menu entitled Archive. Just click on that entry and all of your past book purchases will appear and will automatically be downloaded to the Kindle when you click on them.
However, if your old Kindle contained any books, pictures, or documents that you did NOT purchase from Amazon, those items will not appear in the Amazon archive. You will have to download those items to your new Kindle the same way you installed them on the old Kindle. If the only location of those un-archived documents is the old Kindle, then this will become a two step process because you cannot copy from one Kindle directly to another. Instead you must copy the documents off the old Kindle onto a computer using the USB cable, and then copy the books from the computer onto the new Kindle by way of the USB cable or by email using an authorized email account. (To authorize an email account for sending books to your Kindle, please visit Amazon's "manage my devices" section. If the new Kindle is not registered, or if it is blacklisted, then you cannot use the email method to transfer the books. The only way to install books on an unregistered Kindle is directly via USB cable.)
Amazon Kindle 3G
on Nov 26, 2020
How to register my kindle device
Just follow these steps To register your Kindle:
1.From Home, tap the Menu icon, and then tap Settings.
2.Tap My account.
3.Choose the Amazon account you want to use on your Kindle: If you already have an Amazon account: Tap this option. Enter your Amazon account information. Tap Register.
For any help or support visit us: Kindle Support
on Jun 24, 2020
My kindle not open
Just follow these steps to fix this issues:
1.Press and hold, or slide and hold, the Power button for a full 40 seconds, even after the screen goes blank, then let go.
2.Press or slide the power button to restart if the device does not start up again on its own.
3.Let the device charge for 30 minutes, unplug it, and then try to restart again.
For any help or query visit us: Kindle Fire Support
on Jun 24, 2020
My kindle wont turn on
If the kindle won't turn on because it was recently dropped or water was spilled on it or something, you should consult your warranty. If this is due to no external event/damage you should call amazon and see whether or not there's an update in software or a bug of sorts. If it's on their behalf you'll get a replacement device. Good luck!
Amazon Kindle 1
on Jun 24, 2020
My kindle keeps freezing
In most cases, to avoid freezing, keep battery charged and turn off wireless when it's not being used. To properly reset, hold power switch to the right for 15 seconds.
Resetting the device is not a bad thing, most electronic devices need it to be done. It can be annoying, but it's not fatal.
I would keep track of how many times you need to reset the device. Once the amount get over a few times per day, honestly, I would call Kindle Support. They've got the necessary software to look further into your Kindle.
on Jun 22, 2020
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