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It is a problem in this set... there is one solution I found on the internet... just follow this link http://www.handcellphone.com/mobile/forum/screen-freeze
if they are stored on the phone just use a data cable and your PC will see it as a removable drive or if they are stored to sd card just put card into pc and download
Connect with usb cable to your laptop and use any of the photo editing softwares available; like windows photo gallery to import your pictures to your pc. Make sure the pc recognised the camera device before starting the application.
I have this same problem, when you switch the camera function on it doesnt even give you the option to turn the flash on as the option is greyed out. I think it is an error in manufacturing and something you can't fix :(
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