Key pad doesnt work but querty pad does

as long as its does not have a sims card it should be flashable to crickety

I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com

yeah it sucks lol. what;s wrong with it?

youll have to find someone with a helio account to activate or "switch" the phone for you. from there on, once you have access to the dialling, do as instructed by your phone company.

did u sign up for a service plan?
There is no SIM card slot for the Ocean, there is a slot for a memory card to store pictues and files, but not for a SIM card. You will have to call virgin mobile/helio to start a service plan or get an unlock code to use it with MetroPCS or another CDMA provider.

Hi,

Appreciate the direct "Ask Me'. Unfortunately the Helio Ocean is not available in my country and neither do Helio nor Cricket have a service here in the Philippines.

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

replace the nonresponsive keypad...

there is a ribbon calbe that has a tendency to come loose on this phone, i love mine but had a similar problem. you can try reseating the cable:

(do not delete)
but be careful!

like can i find a usb drive for my helio phone because i need to put it in my computer

solution: throw the piece of s**t in the trash