I just completely took apart my ocean and found out that the problem to this is the wire that connects the screen and top keypad was torn. it can be replaced if you buy a broken used ocean for about 30 bucks and just take the wire out of the broken one and put it in your phone. that is if you can figure out how to disassemle and reassemble your ocean. i did it, and it wasnt extremely hard, but it wasnt easy.
My Ocean won't flow neither. It turns on just fine then hell breaks
loose and the signal is lost completely and buttons don't function
after about 17 secs. This screen blinks every 15-16 secs. (The time I
set for the Backlight....) And I love this phone so much I don't know
how to reset. And also holding the back button or talk button puts it
in "Emergency Mode" until this screen glitches and returns to the
wallpaper. Taking out battery WILL NOT work.
~3x$t7~ contact [email protected] If I solution is found PLEASE!!!! Thank Ya High-Speed World
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I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com
An Ocean on Cricket cant be flashed for picture text because Cricket uses MMS and there is no MMS Client in the Binary of the firmware on Helio phones because Helio phones use a different server-type to transmit their data. They use a MMSC/PictureMail based client. However a good flasher/tech can flash Internet/WAP on that Pantech Ocean.