20 Most Recent
Questions & Answers
Dont know how to transfer pictures from phone to
If you connect your phone to your PC and can't access your pictures then you should be able to transfer them to a memory card that you install in your phone. You then put this memory card into your PC if your PC has the slots. If your PC does not have memory cards inputs then you need a USB connection converter.
on Jul 12, 2015
Forgot lock code need to hard reset my helio ocean
You may try default phone and security code to remove restrictions.
ur defalt phones codes is 12345 or 00000 u can use it
Default 4 Digit user code: 1234 or 0000
Default 6 Digit Security code: 123456 or 000000
Type *#06# at the mobile screen to know IMEI no of your mobile.
send the IMEI no to me and i will reply you with unlocking code.
IF Problem not Solved So
Please New Software install in the Phone Problem will Solved
on Dec 21, 2012
MY HELIO OCEAN GOT LOCKED.
Wow thats horrible. You would have to do a Hard Reset..and they are the only ones who can give you the codes to do that. I did mine maybe 3-4 weeks ago by calling them and they gave me all the numbers and steps to do it.
on Jul 28, 2012
Entered wrong pin code and now my telstra ZTE F156
These directions are for an AT and T phone, but other than that, are the same for any carrier. A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your phone carrier to unlock your SIM card. You can obtain your phone's PUK code from your carrier in one of these ways: Log in to Your account.online Use a Technical Support Chat Contact your carriers Customer Care Get Your Phone's PUK Code Online Go to the Phone/Device page. From the My Phone/Device screen, select the Unblock SIM Card link under the My Make & Model heading. The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card. Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code. Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM Card. The phone will display the following error: "PUK blocked call operator
on Oct 26, 2011
My phone zte wp560 cd(2) is pucked when i start
code, (personal unlocking key).
This is SIM card related / specific. If you take the SIM
card out of the phone, the phone will work with
another sim card.
comes up when the pin code has been entered wrong 3 times. To get the puk
code for your sim card, you have to call the service provider of that
sim card. They are the only ones who can provide you with the right puk
code for that sim card.
code may also have came with the documentation of the sim card, if its a
prepaid card the Puk code
comes on the documents or on the box of the product.
if your unable to obtain the PUK
code, get a new SIM card.
Also entering the puk
code wrong too many times will eventually ruin the sim card forcing you
to buy or contact your service provider for a new sim card.
There are no puk
code calculators or anything that we can do about it, you can buy
premium assistance and you will get this same response. There is
no other solution.
You have to contact the phone service
provider of that sim card or replace the sim card.
on Jul 14, 2011
I WANT TO TRANSFER MY CONTACTS IN MY HELIO
Unfortunately, you will have to move all of your contacts over manually, one at a time. If your phone does not have a removable SIM card, you must do this manually.
Verizon has a service available for any of the phones you purchase through them, called "Backup Assistant," which allows you to automatically back up all your contacts, and makes switching them to another non-SIM phone a snap. If you had their service on one of their Service Phones, you could do this automatically. Unfortunately, Verizon does not carry the Helio Ocean.
on Nov 16, 2010
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