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Hi Look for a small pin hole in the side or back of the case. Use a thin piece of stiff wire(paper clip, eye end of sewing needle) push it gently into the pin to press the reset button. Hope this hdlps. Regards Bob from OZ.
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Hi Heather.
this could be a few things wrong here so it might be best to go to this google link and have a read up in some off the forums on there.might help you out. Chromo tablet will not turn on Google Search
Do a factory reset . If you don't know how to do it go to you tube and enter in the search box how do I do a factory reset , or how do I reset email & password combo .
You can't put letters on the number pad but you can change your password to be made up of letters. You do this by going to settings, security, then at the top of the page it will say number pad or something, you click on that, then follow the instructions.
Odd, but try this: Some tablets do not fully shut down, even though the screen goes blank. Hold down the power button for 30 seconds, wait 15 seconds, and then try again to power up (hold power button for 3-5 seconds). Wait patiently for the power up, as power after factory reset may take longer than a 'typical' start-up. Good luck!
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