Ice tray won't release ice - LG LFX25960ST Stainless Steel French Door Refrigerator

SOURCE: Ice tray sometimes stuck when dumping off ice

Your icemaker tray has an update for the water flowing over the tray.  You will need to call a qualified LG technician to get it replaced.  Also, the tray is twisted because it binds itself against the hinge pin on the left side.  To stop this, spray some cooking spray oil in the left hinge pin and it should unbind itself and return to normal.

SOURCE: Ice Maker Freezing Up and Ice not dispensing

Check your ice cube tray to see if it is warped. Mine was. I took the tray off and dipped it into boiling water and remoulded it to the original shape and re-installed it. So far no problems. The tray gets warped because of the ice cube release mechanism. The tray is rotated around until it meets a block on one corner which creates the twisting motion we used to do on manual trays. Over time it tends to warp the tray. Good luck

SOURCE: Ice not dropping

Press the little button on the bottom right of the ice maker and clear the tray of ice. The maker has to be turned on for the tray to tilt and empty. This corrected the problem for me. The freezer side may have been left open and and the ice maker filled the tray while the door was open, I suspect.

SOURCE: Ice tray sometimes stuck when dumping off ice

I am an attorney near Philadelphia who is considering initiating a class action against LG related to the defective design of their ice maker. I have clients in different states who have had problems that LG fixed, but the problems re-occurred after the warranty expired. I've been advised by mechanics that leaks are inevitable based on the design. Apparently this is a design that LG had used years ago but had discontinued for a while because of leak problems. I'm usually on the defense side of product liability cases, but this seems to be a common defect. If you are interesed in such a suit, feel free to contact me at [email protected]. Law Office of John A. Corr, (610) 482-4237.

SOURCE: LG SXS Refrigerator LSC26905 ice maker

I was able to order the ice tray myself and install it in the fridge - it's not hard. I ordered from one of the parts sellers linked to at the LG website, not those listed in other posts here.

Here's how to replace the tray:

You need to remove the tray dumping mechanism to do this.

1. Remove the ice bin, set it aside (don't forget to deal with the ice melt).
2. Turn the ice maker off (LG says to unplug the fridge, I didn't).
3. On the left hand side of the ice tray dumping mechanism there is a screw helping to keep the entire thing suspended from the ceiling of the freezer. Remove that screw- don't worry, the mechanism will stay put for now.
4. The dumping mechanism can now slide forward- note that you can't completely remove it from the freezer yet, but slide it forward and it will no longer be suspended from the ceiling. Don't let it drop or hang.
5. You need to disconnect its power supply now. On the left hand side you should see a small bundle of wires coming from the back of the freezer to the dumping mechanism. It connects to the dumping mechanism's set of wires with a pair of white plugs. Pull these plugs apart. You may need to pry the catch on these plugs apart while you pull.
6. Now you can take the dumping mechanism out of the freezer (and close your freezer).
7. To remove the ice tray you need to slide the housing that contains the rotating motor out of the housing. This is on the right side of the mechanism. If you have trouble identifying it look at the underside of the entire thing and you'll see a small "test" button. That button is on the motor.
8. To remove the motor you'll see two catches on the right side- you'll need to pull these catches out without breaking anything. You'll be able to slide the motor down and out when you get it right.
9. Sliding the motor out lets you get the old ice tray out now. There is probably a set of white wires routed through a little catch on the old ice tray that you'll need to free.
10. Put the new ice tray back on the motor. You'll need to get the left side secured at the same time you get the motor housing in its catches of the dumping mechanism.
11. Reroute those white wires back on the new ice tray.
12. Reconnect the electric wires to the housing.
    
13. Slide the entire dumping housing back onto the ceiling of the freezer and screw in on the left side.