Freezer wont make ice cubes

This is not difficult to troubleshoot.

• When the arm is up the ice maker is off
• When the bucket is full the arm is up the maker is off.
• If the ice maker has a on/off button in off the ice maker is off
• If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
• If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
• If ice in tray and ejector arms vertical several possibilities.
  • Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
  • Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
  • Ice maker motor failure,
  • Internal ice maker electrical connections rotary switch failure,
  The best way to check the operation is to manually lock the arm up into the off retention position. Wait a minimum of one hour. Open door and release arm down. Observe the operation of the ice maker. Is after a minute or so the ejector arm does not rotate then it is likely the ice maker has failed internally. If the ejector turns and no ice than you can assume either the water supply is off external from the refrigerator or more likely the water solenoid located behind the bottom back cover has failed. It is also possible that the hose that connects the solenoid to the ice maker has frozen right where it enters the freezer just above the ice maker. You should see ice built up at the entrance where the water fills the tray if this has occurred.