Can both USB 3 and FW800 used at the same time with two computers?

How to Unlock Maxtor OneTouch III Drive

Try recovery software, it sometimes can detect the disk even if it doesn't mount.

Hi there,
I have always understood that FW 400 is not fully compatible with FW800. Although slower, does it have a USB connection on the disk caddy to test it?

> the HDD makes a clicking sound.

That's a very bad sign. :-(

> find a way to rescue the [files]

Search online for a professional "data recovery service". For a significant fee,
they can repair your disk-drive, just long-enough to copy your files onto a brand-new disk-drive.

try softpedia for your drivers.cheers.

Any Un-usual noise from the Disk is not a good sign. you can try the following

1. Try the device on another Computer.
2. Remove the Disk & try on Another Enclosure )Get some help if needed)

It's possible that ONE (or maybe BOTH) of the drives are defective. Disconnect one of them, and continue to use your computer. If the "freeze" never appears, then the non-connected drive is defective, and, since it is a "new" drive, you can get it replaced, for free, under warranty. If the "freeze" appears, then the currently-connected drive is defective, and needs to be replaced.

Hi,

Sounds like you have a hardware failure either in the drive enclosure or the hard drive itself.

I suspect you may get lucky and find out it's just some of the circuitry in the smartdisk shell that is damaged.

Take the Smartdisk unit to your nearest PC shop and ask the technicians there to remove the Hard Drive and put it in a new enclosure to test it. If it works in the new enclosure, buy the enclosure and your done. If it doesn't work in the new enclosure then you may be suffering from worse issues that will require the help of a pro.

Either way let me know how you make out, if you need a pro for the next step, reply back with you location(Country, State, City) and I will refer you to the closest facility who can assist you.


Hope this Helps FixYa,

Chris

it should work with no problems

I notice that you had issues initially installing the drive. Is it possible hat your actions as noted in the link corrupted the HFS+ formatting that was shipped on the drive?

Review this link

If as you noted THIS WAS THE FIRST TIME YOU USED THE DRIVE, you have no data on the drive to loose or recover.

Especially if you believe your actions may have corrupted the formatting of the drive, reformatting may be the appropriate response and could yield a working drive eliminating many return headaches. However if this does not seam reasonable contact with LaCie as to why the drive did not work directly out of the box may be appropriate. (I did confirm in the drive specs that the drive should have been formatted correctly for an apple computer -- windows users need to reformat the drive before they can use it )

I hope this helps