Mouse keep getting stuck

These are possible solutions for fixing a M-UVDEL1 USB mouse when the pointer gets stuck.
Computer: Dell Precision 380, OS: Windows XP Pro, SP3
Issue: The Mouse cursor/pointer frequently stops moving - gets "stuck" on the screen. The only way to get it back is to unplug the mouse, then replug it in, or to restart the computer. Uninstalling and reinstalling the mouse driver doesn't work.
Solution #1:
1. Take the mouse apart and clean the insides. Only one screw to remove on the bottom of the unit. The top opens a bit like a **** shell, then lifts off.
2. Make a diagram of the insides. There are 2 wire springs to be careful with, but the insides are simple and easy to clean.
3. Clean out any lint etc. inside the unit . Clean the roller with a Q-tip and rubbing alcohol if necessary.
4. Put everything back together.


Solution #2: Turn off power saving setting for the usb port used by the mouse.
1. Click on the green Windows "Start" button, then right click on "My Computer", and click on "Properties".
2. Click on the "Hardware" tab, then click on the "Device Manager" button.
3. Click on the "+" to expand "Universal Serial Bus Controllers".
4. Right click on each listing of the "USB Root Hub" and click on "Properties".
5. Click on the "Power" tab and find the one that lists your "HID-Compliant Mouse".
6. Click on the "Power Management" tab for that USB Root Hub, and deselect "Allow the computer to turn off this device to save power."
7. Click "OK", close the "Device Manager", then restart your computer to activate the setting.
Solution #3: Having read a number of forums, the actually problem may be due to a video driver issue.
1. Update your computer's video card driver.
Solution #4: The problem may be due to the Video Card Hardware acceleration setting.
1. On a blank space of your desktop, press the right mouse.
2. Select "properties". Click the "settings" tab.
3. At the bottom right of the little window, click "advanced". select the "performance" tab, or whichever tab includes the "Hardware acceleration" slider .
4. Slide the hardware acceleration slider down one notch. click "apply" then "ok".

hope this helps you

Hello, have you tried changing the batteries in your mouse? They are probably dead or dying and that is why it is not working. Also, try restarting the computer. If you cannot even use a regular wired usb mouse, there may be something going on. Try changing the batteries, restarting the computer, and using a regular usb and a regular PS/2 mouse.

Thanks for using FixYa!

change your mouse or use external mouse

I have a similar problem with my A135-S2286. I noted that the mouse pad area got hot, but I found it was the Wifi card. After getting hot, the computer stops recognizing USB devices and finally the computer gets stuck.

Try turning off your Wifi and please let me know if it works.

The problem is not the mouse itself... it is probably the USB receiver. Most likely there is a loose connection. try removing the device, then re-inserting it you may have to jiggle it around a bit, but ultimately I would consider replacing the mouse they are not to expensive $20-50

Hello,

If you have tried the mouse on other computers and there is no light on the mouse it is not getting any power. Possible problems are:

1) The USB connector is bad or the cable to the mouse has a bad wire.
2) A wire inside the mouse has become disconnected.
3) The mouse itself is just bad.

Sorry it couldn't be better news. Thanks for using Fixya just the same.

Try taking the batteries out of the mouse and let the receiver find the keyboard first, then once the keyboard is found put batteries back in mouse and let the receiver find the mouse.

Hi

Well there are 5 ways of sloving this problem out

1. Unplug the mouse and plug it back in because the mouse wire might came out and wont let the mouse work properly.

2. Unplu the mouse and open the mouse then check if its all clean (blow at it because it might be some dust), than check if there is anything stuck under the buttons.

3. Go to "Control Panel" than open "Mouse" option, Than you will get a little window which will be called at the top "Mouse Properties" and follow the Steps:
- Uncheck "Switch primary and secondary buttons"
- Uncheck "Turn on Clicklock".

4. Return the mouse back to the last owner (shop) and ask for repair or money back (nly if you have the gyarantee) .

5. Go to any local Computer (technology shop) and ask for repairs.

Have you ever or lately removed the keyboard or have you done with the computer something? Check the screws in the back of the laptop. For some reasons your keyboard might have moved out its place. Check that first.

Try pairing again.
Or re-install the bluetooth driver.