20 Most Recent Microsoft ARC Mouse Questions & Answers


If there is any for sale - the best bet is Microsoft support page

Microsoft ARC... | Answered on Aug 18, 2018


Try removing the batteries and leave it out for 5 minutes. Place the batteries back in and make sure that you hold the pair button and wait for the red lights to blink before trying to use it. See the link below for more detailed instructions. Pair Microsoft Arc Mouse Microsoft Accessories

Microsoft ARC... | Answered on Feb 20, 2018


I cannot find any where on internet, to buy just the transceiver. I recommend contacting microsoft support they should sell replacement products or know where you can get a replacement transceiver.

Microsoft ARC... | Answered on Dec 26, 2016


You can go to : http://www.microsoft.com/enable/training/windowsme/mouse.aspx

That guide will give you directions to adjust your mouse properties. I am pretty sure your pointer speed is set to high.

Microsoft ARC... | Answered on Jun 19, 2016


Flashing from red to green and back again means it's in "pairing mode".

Microsoft ARC... | Answered on Nov 07, 2014


I repaired mine following this link, very useful:
http://dompruitt.com/2008/11/24/fixing-the-scroll-wheel-on-the-microsoft-arc-mouse/
You will new a small philips and thors screwdriver plus masking or painter's blue tape.
Good luck!! :)

Microsoft ARC... | Answered on Apr 14, 2014


Call Microsoft at 800-360-7561 and they will replace it. All you will have to give them is the PIN number located under the battery's. You will not even have to return the original Arc mouse. Must be a big problem for them

Microsoft ARC... | Answered on Apr 01, 2014


Microsoft ARC Mouse has a lifetime warranty best is to phone Microsoft support and they will take your details and send you a replacement mouse (I hade the same problem)

Microsoft ARC... | Answered on Sep 29, 2013


they will tell you to buy a new one

Microsoft ARC... | Answered on Mar 12, 2013


Yes. You can buy a seperate receiver.

Microsoft ARC... | Answered on Mar 12, 2013


No you cant buy from Microsoft nor I've been able to find anything in the net. Microsoft representative suggested buying a new mouse

Microsoft ARC... | Answered on Mar 12, 2013


try installing the MS Intellipoint drivers http://www.microsoft.com/hardware/mouse/download_ns.asp

Microsoft ARC... | Answered on Jan 25, 2013

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