20 Most Recent Microsoft ARC Mouse Questions & Answers

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Arc mouse transceiver is damaged can I buy just

I cannot find any where on internet, to buy just the transceiver. I recommend contacting microsoft support they should sell replacement products or know where you can get a replacement transceiver.
1/1/2021 4:57:48 PM • Microsoft ARC... • Answered on Jan 01, 2021
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Where i can buy transreceiver

If there is any for sale - the best bet is Microsoft support page
8/18/2018 11:56:21 AM • Microsoft ARC... • Answered on Aug 18, 2018
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My ARC 1349 mouse doesn't

Try removing the batteries and leave it out for 5 minutes. Place the batteries back in and make sure that you hold the pair button and wait for the red lights to blink before trying to use it. See the link below for more detailed instructions. Pair Microsoft Arc Mouse Microsoft Accessories
2/20/2018 11:18:21 AM • Microsoft ARC... • Answered on Feb 20, 2018
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Mouse issues

You can go to : http://www.microsoft.com/enable/training/windowsme/mouse.aspx

That guide will give you directions to adjust your mouse properties. I am pretty sure your pointer speed is set to high.
6/19/2016 12:19:29 PM • Microsoft ARC... • Answered on Jun 19, 2016
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Light flashes from green to red

Flashing from red to green and back again means it's in "pairing mode".
11/7/2014 3:11:53 PM • Microsoft ARC... • Answered on Nov 07, 2014
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Arc Mouse wheel faulty... but only when scrolling up

I repaired mine following this link, very useful: http://dompruitt.com/2008/11/24/fixing-the-scroll-wheel-on-the-microsoft-arc-mouse/ You will new a small philips and thors screwdriver plus masking or painter's blue tape. Good luck!! :)
4/14/2014 5:05:05 AM • Microsoft ARC... • Answered on Apr 14, 2014
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Arc mouse doesn't move pointer (scrolls & clicks ok)

Call Microsoft at 800-360-7561 and they will replace it. All you will have to give them is the PIN number located under the battery's. You will not even have to return the original Arc mouse. Must be a big problem for them
4/1/2014 9:43:58 AM • Microsoft ARC... • Answered on Apr 01, 2014
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Mouse dont work

Microsoft ARC Mouse has a lifetime warranty best is to phone Microsoft support and they will take your details and send you a replacement mouse (I hade the same problem)
9/29/2013 11:03:52 PM • Microsoft ARC... • Answered on Sep 29, 2013
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I lost the USB transmiter for my Microsoft mouse

they will tell you to buy a new one
3/12/2013 3:29:08 PM • Microsoft ARC... • Answered on Mar 12, 2013
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Can the usb receiver be replaced on a microsoft

Yes. You can buy a seperate receiver.
3/12/2013 3:24:59 PM • Microsoft ARC... • Answered on Mar 12, 2013
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Microsoft arc mouse USB miro transreceiver

No you cant buy from Microsoft nor I've been able to find anything in the net. Microsoft representative suggested buying a new mouse
3/12/2013 3:21:16 PM • Microsoft ARC... • Answered on Mar 12, 2013
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Scroll wheel not working.

try installing the MS Intellipoint drivers http://www.microsoft.com/hardware/mouse/download_ns.asp
1/25/2013 3:32:13 AM • Microsoft ARC... • Answered on Jan 25, 2013
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