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Questions & Answers
Arc mouse transceiver is damaged can I buy just
I cannot find any where on internet, to buy just the transceiver. I recommend contacting microsoft support they should sell replacement products or know where you can get a replacement transceiver.
You can go to : http://www.microsoft.com/enable/training/windowsme/mouse.aspx
That guide will give you directions to adjust your mouse properties. I am pretty sure your pointer speed is set to high.
Arc mouse doesn't move pointer (scrolls & clicks ok)
Call Microsoft at 800-360-7561 and they will replace it. All you will have to give them is the PIN number located under the battery's. You will not even have to return the original Arc mouse. Must be a big problem for them
Mouse dont work
Microsoft ARC Mouse has a lifetime warranty best is to phone Microsoft support and they will take your details and send you a replacement mouse (I hade the same problem)
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