Belkin wireless router model 7633

I have a desktop running windows XP and a laptop running Vista Home Premium. I have purchased a Belkin 7633 and after some difficulty connect to the internet via my desktop. I cannot at the moment access the internet with Outlook Express to get my emails.
My main problem though is my laptop I am being told that I am connected to the internet but cannot actually do this, it is saying that it is connecting but nothing happens. I feel that there is nothing too badly wrong but I am just not able to solve this problem
I would be so grateful for some help. I am an enthusiastic computer user but not a terribly experienced one
thanks
Jennifer

kimlou Jan 01, 2008

I have 3 Belkin 7633 ADSL2+ Modem with wireless routers and none of them work properly.

They work beautifully at first but after about 30 mins of being idle, they stop responding. You can no longer connect to the internet or to the unit for that matter. The laptop says signal strength is excellent but the unit does not respond. The unit has to be rebooted before it will work again. I contacted Belkin and they suggested I upgrade the firmware which I did but this did not fix or alter the problem. These are version 6001 and firmware version was 6.01.06 and upgraded to 6.01.08.

The wireless TCPIP settings are correct as they do work beautifully until they are left idle.

I think they are just a bad product.

Thanks

Kim

1 Answer

Anonymous

Contributor 4 Answers
Posted on Oct 24, 2007

Anonymous

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Joined: Oct 24, 2007

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First go to the desktop pc and go to your Belkins router access screen, and reconfigure the wirless part and reboot the laptop and the router

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