SOURCE: HP screen - USB ports on screen not working
Did they ever work or is it new? You need to connect the USB hub to a USB port on the computer.
Take a look at this, figure 13 shows how it is to be connected:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01065974&tmp_track_link=ot_recdoc/c01097300/en_de/c01065974/loc:1&lc=en&dlc=en&cc=de&product=3440923
click that link or copy and paste it into your browser.
Good luck!
EJ
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