Breville ESP8XL Espresso Machine Logo
Posted on Oct 09, 2007

Hot water won't flow into machine

I just bought brand new Breville espresso machine. When I plug in the machine and turn it on, it heats up the water and is clearly humming, but once the meachine is heated and I turn the dial, nothing happens. No water flows into the coffee grinds, therefore no espresso can be made... Any thoughts on what could be happening here?

  • 2 more comments 
  • Anonymous Nov 17, 2007

    took apart no flow or suction from water tank. No blockages It heats up, you can hear it try to work but no water flow. Any other suggestions besides priming

  • Anonymous Jan 10, 2008

    I fixed it ! Breville ESP 8XL It was hard water deposit. To Resolve problem when pump is working but no water comes through.

    1st fill resivior 1/2 way with 1 part white vinigar 1 part water turn on machine turn on to left for steam for 7 seconds off to middle for 1 second then to right for 7 seconds repeat these steps 7,8 possibly 9 times should work did for me good luck.

  • Anonymous Mar 11, 2008

    same problem... the bugger won't let any water go through. Tried reaching in with my hand, didn't do anything...

  • brianbar Aug 07, 2008

    I seem to have the same problem. I just bought the maching and it hums and sounds like it it trying to pump water through the machine but nothing happens. I have let it run for at least a min. Does it need longer then this to prime, or is it likely a malfunction?

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2 Answers

A

Anonymous

We stumbled across a solution to this same problem by filling the reservoir about half full, putting it in place, and reaching down to the bottom (small hands required) to pull the plunger open. The machine was running at the time, set to run water through the filter holder, which had no grounds in it. It may not be necessary to have the machine on. Good luck, Gene

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  • Posted on Oct 09, 2007
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You most likely need to prime the brew head. Follow the instructions in the owner's manual. To prime the brew head, you'll need to put run the machine without coffee until water starts flowing. One water flows, the brew head is primed and the machine is ready for normal use. You'll need to do this every time you run out of water. Regards, Denis

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I got through to the tech support at Breville and they helped me fix this problem. What they had me do was:

1)Fill the water tank all the way up

2)Turn the power on and wait until the heating light turns off.

3)without coffee in the head turn the machine to espresso mode and let it pump for a minute.

4)after a minute turn to standby for a couple seconds then turn it to steam mode for a minute.

5) after this minute is up turn it back to standby for a couple of seconds and then back to espresso mode.

6) the technician said to do this seven times, but mine started working after three or so. The tech said the fixes about 80 to 90 percent of machines with this problem.

Good Luck!

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No water is being pumped at all

I got through to the tech support at Breville and they helped me fix this problem. What they had me do was:

1)Fill the water tank all the way up

2)Turn the power on and wait until the heating light turns off.

3)without coffee in the head turn the machine to espresso mode and let it pump for a minute.

4)after a minute turn to standby for a couple seconds then turn it to steam mode for a minute.

5) after this minute is up turn it back to standby for a couple of seconds and then back to espresso mode.

6) the technician said to do this seven times, but mine started working after three or so. The tech said the fixes about 80 to 90 percent of machines with this problem.

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