SOURCE: I have a kenmore Elite Oasis Top Loading Washing
Hi
This issue can either be due to the suspension rings or due to motor issue. Please check this link for exploded diagram of your washer---
Kenmore Elite Top Load Washer 110.28032701 Diagram
Also, check the stator motor and the retainer, make sure no parts are missing. Hope this helps... Please post back if you need more information.
Daniel
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