I be using the internet or playing a game and the next thing i know my phones screen flashes as if there was a short and then it freezes at the screen where i was and cannot do anything at all...i have to wait while it powers off and then powers back on all by itself. also the top part where the icons are is snowy...i have taken it to sprint and they say they cannot duplicate the problem even though i have taken video of the phone doing such....if anyone can help i would be much appreciative.
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