Phone freezes and then power off and back on

I be using the internet or playing a game and the next thing i know my phones screen flashes as if there was a short and then it freezes at the screen where i was and cannot do anything at all...i have to wait while it powers off and then powers back on all by itself. also the top part where the icons are is snowy...i have taken it to sprint and they say they cannot duplicate the problem even though i have taken video of the phone doing such....if anyone can help i would be much appreciative.

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72 Answers

Sounds like you need to take it to Sprint when it's having problems, so you can get it replaced. make notes of exactly what you're doing when it messes up, if you can get the problem to be repeatable, then they'll be able to see it fail, and you can get it fixed.

Posted on Oct 20, 2007

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