Toshiba 50H13 50" Rear Projection Television Logo
Posted on Aug 18, 2007

Picture too large for screen

I have a Toshiba 50H13 HDTV manufactured Jan 04 with the following issues...1)picture is too for the screen i.e., tops of heads are cut off, bottom of picture is cut off 2)font size is too large 3)volume is still too low at it's max output Please help. Thanks!

  • opotting Apr 04, 2008

    I have the same television Toshiba 50H13 50in rear projection with a DirecTV HD box (H20) and I am having the same problem, the picture is too big for the screen, cutting the picture off at the sides, top, and bottom. I have tried all the menu options on the set top box of changing the format, stretch, native, centering, etc. The tv set is set on normal, so it is not on zoom. This problem mostly appears on the ESPNews HD channel. I notice that when I change the channel to ESPNewsHD the resolution on the set top box automatically goes to 720p, but even if I manually go to 1080i I still have the same problem with the picture being too big and cut off. I really like the ESPNewsHD channel and works fine on my other TVs, both Vizios.



    Any help would be appreciated. Thanks.

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  • Posted on Jan 05, 2008
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If the television is connected to a cable box such as Time Warner's HD box, the picture mode can be changed by pressing the '#' on the cable box's remote keypad (where the channel numbers are). This cycles the picture between zoom, normal, and stretch which could be cause of your problem.

  • Anonymous Sep 28, 2012

    Wow! I like to think of myself as pretty technically savvy. I am amazed that I could not figure this out (just kidding!) I even rebooted the cable box. From this, it seems I should have removfed the batteries from the controller. It did help with another problem I was having as well. WELL DONE, TIGER!

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  • Posted on Jan 22, 2011
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Here in Alberta pressing the * on the satelite remote works and so does the page up for HD and page down for SD simply while you are watching any show. I finally have a picture inside the frame not game scores outside. Thanks for the tips

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  • Posted on Sep 07, 2007
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I know this seems like the obvious answer but have you tried adjusting the display size? If you're in a wide-screen mode with certain inputs it can chop the top and bottom off the screen. In respect to the volume,if your cable box has it's own volume setting it may be set too low. For instance, I have a Pioneer cable box from Time Warner and it has a separate volume control (adjustable using the cable box remote). I usually keep it all the way up and use the TVs volume control to adjust the *actual* volume. My wife will sometimes use the wrong remote to adjust the volume (volume is volume) and then no matter how much I turn up the volume on the TV it will only go as high as the cable box is set to. At any rate the volume issue could be upstream from the TV. To test it, take all those components out of the loop and plug the TV cable into the TV and see if you have the same problem. Another, perhaps easier test is to see if issue persists when playing a DVD. If the volume is still low regardless of the input source (DVD, VHS, cable, etc) then you might have a bigger problem. Hope that helps some.

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  • Posted on Mar 15, 2011
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On DISH receivers, use the DISH remote to change the screen size. By hitting the # key, you can change the screen size from "gray bar", full, normal and two levels of zoom. For the Vizio XVT472SV, "normal" was the correct setting to included all the banners and sidebars while taking advantage of the dispaly.

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  • Posted on Aug 15, 2010
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Lol thanks a lot foo

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Anonymous

I have the same problem with people's heads being cut off and sports scores etc.... and THANK you, FINALLY from this board, the fix was here. I took my regular cable remote (that I never use anymore) and hit the # button which I NEVER knew zoomed in/out and finally have my tv working like it should. THANK YOU

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  • tamara_uk Sep 06, 2010

    Exactly what we said! 30 seconds later we are fixed! Who would have thought to press that button! We can finally see the football (soccer) scores! A DOUBLE THANKS!

  • zegminner Oct 09, 2010

    i had the same problem with heads cut off on my new tv and was at my wits ends and the # fixed my problem 100% i had no idea that you could do all that with that # button on my remote thanks so much for this information

  • beckaero Dec 31, 2010

    I had the same problem- heads cut off - script at the bottom cut in half. On my comcast remote here in northern Ca it was not the lb. key - but the HD zoom key on the lower right of the comcast remote. Huey

  • jimecristos Mar 05, 2012

    Hd button on bottom of remote ... Make sure u hit the cable button first

  • jimecristos Mar 05, 2012

    Hd zoom to be exact

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3 Related Answers

Anonymous

  • 398 Answers
  • Posted on Sep 10, 2007

SOURCE: Toshiba 56H80 Convergence Problem?

There are 2 large IC's in your set and one of them has burned out. These are called convergence output IC's and are usually the STK392-010's. A good idea would be to go ahead and replace both with the newer, upgraded STK392-150 IC's. A good tech can change those IC's in about an hour and a half, and when I do a housecall for a set like that I charge $150, but shops in your area will vary so be sure to ask around.

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Anonymous

  • Posted on Jan 19, 2008

SOURCE: 1/2 the screen is blurry

Starting on the 16 Jan, I have the very same problem with my TV..

Anonymous

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  • Posted on Feb 13, 2008

SOURCE: picture stretch top/bottom for 1080i HD input

First thing to look at would be the source, make sure that this source whatever it may be is set to display a 16X9 format. Your set may simply be showing what it see's and it may be seeing the 4X5 format and giving you a problem

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