I had this ilo for a while its works very well love it yet i guess i got it formated with windows xp my computer crashed and i bought a new one with windows vista now im tryin 2 put my music on it yet when i pull up media player i press refresh devices and it wont show!!! is it tht i have a old version sumone help me!
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the new hard drive has to be Formatted using the format command. look up dos format command or a utility program. then you have to reinstall Windows ?(whatever you had i guess) on the pc. any drivers disk for that pc needs to run after you format the hard drive and before installing the Windows operating system. exactly how depends. go on the HOW TO search site to find the exact steps -
There are several methods to get a non-booting PC to work again.
Because you don't have an XP disc I'd suggest select the option that says "Don't restart on boot failure" or something along those lines.
Then when it goes to a blue screen, use this website to help you further diagnose the problem:
You need to format all new cards. Does your Mp3 player show up as a drive when you hook it up to your computer if so open that drive right click on format use FAT32 for windows os. If your Mp3 player does not show up as a drive use the SD slot on your computer to format. Choose the SD card slot drive right click on the drive choose farmat... use FAT32 for windows os. and you should be off and downloading great tunes... Good luck hope that helped.
In your new computer go to all programs then to your user guide. Once there open the guide and follow prompts to transfer data from old computer to your new one. Some stuff may have to be reformatted do work with Vista.
Is the disk you have xp pro? If not, just do the xp home or whatever is on the disk. You may have to format your hard drive to clear it to accept the windows. Get plenty of advise before you do anything permanent like formating your hard drive. Get any factory disks that you can that will have your bios on them.
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but it will be "good as new" after that. The following procedures will erase all songs on the player. To erase from the computer: Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, click my computer, right click on icon of mp3 player and select format. You can also format the player in Windows Media Player itself. Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. -Tha Mp3 Doctor
I also have windows vista. I inserted the disc that came along with the ilo mp3 player and it accepted and recognizes the player. My husband and I bought it for our daughter for Christmas and she loves it. I would suggest uninstalling the program from the disc then reinstalling it. It took the 1st time for us when we downloaded. I hope this help's you out.
I had the same problem but on different computers, home works great, office won't detect it. Try using some other computer just to see if it the players fault. I am loving my ilo, but its just day 2 so hope it stays good pwatson