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Re: Phillip PET710 Portable DVD Player
The back light of the monitor might be defective. or the drive signal might not be getting to the screen you will need a schematic, multimeter, and an oscilloscope to troubleshoot this issue.
This is how you will have to go about this using the schematic locate the screen test points measure the voltages with the multimeter and look at the signals with the oscilloscope. this will lead to you finding the exact problem.
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The easiest way to connect this is to find the cable going from the receiver to the TV and disconnect it from the TV. Connect this cable to the back of the DVD player where it says "in" or "input". Next take another cable and connect it from the DVD player output to the TV.
I have the same problem with my portable dvd player and found that cleaning the lens of the player using a non-alcolhol wet nap for cleaning eye glasses worked well. I also found the rail that the optics runs along while playing needed a very small amount of silicone greese applied using a Q-tip. You may find that the optic unit may be "stuck" somewhat but can be resolved by gently moving the optic along its guide using a finger.
This changed my unit from not working at all, to working intermittantly sometimes having to vary the player on and off to recongnise the disc. Hope this works
If you still have use of the on screen menu functions, you can try using the restore to factory setting option in the preferences section of the set-up menu. Press the setup button on the remote control and use the up and down arrows to find and highlight the preferences section, press ok to enter the sub-menu.In the sub-menu use the up and down arrows to find and highlight the default option. Press ok. This will reset the dvd player to the factory settings. If you do not have the use of the on screen menu, you can use the a/v outputs to a external monitor or television to perform the abouve procedure to try to restore the dvd player to normal operation. If all this fails you can call Phillips customer support at this telephone number. 1-888-744-5477 They will be able to help you, either solve your problem or get the dvd player serviced.I hope this information helps you with your problem.
This DVD player needs to be taken or sent in to a service center for a complete testing and analysis for component failure. The unit has lost some or all of its command and control functions due to component failure.You can call the Phillips customer support at this telephone number 1-888-744-5477. Give them the model number of you DVD player and they will tell you how to get service for it. I hope this information helps you with your problem.