I was using my Windchaser misting fan as a regular fan, a few months later, when I turned it on it would just hum for a few minutes before finally starting. Now the Windchaser misting fan will not even hum!!!! How do I get this fan repaired or replaced, what is the warranty?
LOST REMOTE WINDCHASER/STUCK ON STANDBY
SOURCE: i have windchaser misting fan
Turn it on and try and spin the blades by hand or use a pen or something to give them a kick start. If it works then, you can bet the motor needs to be taken apart, cleaned, and oiled.
SOURCE: windchaser misting fan
This should help you. From their website. FREQUENTLY ASKED QUESTIONS 1. Can I buy direct from you? Sorry, but we do not sell direct. However, we can help! Our goal is to build lasting relationships with retailers and wholesale distributors that serve the interests of our customers. If you are searching for WindChaser products in your area, just contact Customer Service and we'll direct you to a retailer near you. 2. Do you have a toll free phone number available? Yes. The phone number is 1-800-405-2943. Your call will be directed to a Customer Service Representative Monday through Friday, between 9:30 am and 3:00 pm PST. 3. My product needs service. Where do I send it? First call our 800 number for assistance (see FAQ #2); our technician may be able to solve your problem over the phone. If you are directed to send in your product, send it postage prepaid to: WindChaser Products, Inc 4130 Del Rey Avenue Marina Del Rey, CA 90292 Attn: Customer Service Please make sure you include your name, address and phone number. 4. Who sells your products in my area? Contact Customer Service with the model number or name, and we can direct you to a retailer near you. 5. Can I order a replacement part? Yes. Please contact Customer Service for price and availability.
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