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Re: Lacie 1000gb external drive
I own a Lacie product that does the same thing. It uses firewire but it was clicking a few times and then would not display as a drive.
I moved to another computer (with a different firewire card) and it worked. I decided that the firewire card was the issue at the time, but the card still read other devices like digital video camera.
I know you are using the USB 2.0 cable. Can you try your drive on a different computer? That would narrow the possible solutions down.
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Here's two suggestions. (If your using Mac OS X 10.x)
Make sure external hard drives are to be shown by clicking "Finder" in the menu bar then "Preferences" and under the "Sidebar" section selecting "External Disks".
Also check that the hard drive is mounting by opening "Disk Utility" by first opening the "Applications" folder then the "Utilities" folder and double clicking "Disk Utility" and in the left sidebar checking to see if your external hard drive is listed as one of the mounted drives. Hope this helps, don't forget to comment/vote if this helped. Thank you.
-Check all connections (Ethernet, Power, USB, etc) -Install the appropriate driver for the device, usually included on a CD -Double Check compatibility with your system (system requirements usually on packaging of product) -If you haven't rebooted since you set it up, then reboot, this fixes a lot of things -Try the product on another computer -Try different cables/ports on the comptuer.
If nothing works, then send it in if it's under warranty or contact a professional service.
It would be a good idea to look at the Mac system log so from a v bad memory do...click Apple (top laft hand corner) then about this Mac then System Profiler then Logs and take a look and see what errors you are getting. If this doesnt give you any clues my advice with external disk problems is where possible to remove the disk from the enclosure and install it in the Mac. if you can, THis will eliminate the USB cable, interface, and box. See if it mounts then. If it does run disk utility to double check it but get your data off first onto the Mac. Hope this helps....Mark
Microsoft has had some issues in regard to external devices (especially after running some updates). There is a registry patch for this situation. Click below to install the patch. It should fix your external drive problem. All the best! Greg
Hope this helps??!! Posted Oct 13, 2006 - It's
not the drives that fail, it's the power supplies...
They fry after about 3 months-1.5 years. LaCie sells replacements for
about $16-$20, dpeneding on the model. We have over 20 of these drives,
and here's how you know: the drive spins up, then down - it tries to
mount, data transfer will freeze, etc. Just put another power supply on
it, and 9 times out of 10, it's fine. Of course, any drive can fry on
you, but these have proven to be extremely reliable under some of the
hardest use imaginable.
Hi, I have just checked the LACIE website,
So Google LACIE, click the second result
[Lacie's own site] you will get a page up with a choice box, select Australia/go
click the desktop HDD. click the 500Gb usb,
this will give you a page with a support and a download link. click download, here you will find a manual and drivers.