LaCie Computers & Internet - Recent Questions, Troubleshooting & Support


My LaCie external drive isn't getting power

U should test for power at the connector that goes into the lacie with a voltmeter to make sure power supply and its wire are OK. If no voltmeter then use a automobile brake or turn signal bulb to see if it has power.
12/2/2021 10:39:59 AM • LaCie Computers... • Answered on Dec 02, 2021

I for got me password I don't even remember setting one up Lacie rugu3m2

Just an idea. When you set pass words or any important information write all information in a note book and keep it in a drawer someplace where you will not lose it. When things change write the new ones down and cross out the old ones. I save a lot of head aches that way.
1/22/2019 9:12:10 PM • LaCie Computers... • Answered on Jan 22, 2019

Hello, I have a LaCie D2 525 Super Writemaster. Stopped reading CD, slowly flashing it'sLED. No image on desktop. Eject button doesn't react and paperclip insertion activates eject but tray is stuck.

Pushing in the paperclip should unlock it, but if still jammed, may have to wreck drive by pulling off front of drive drawer thing. Maybe try putty knife to push cd down some of that's holding it from opening.
1/22/2019 4:25:39 PM • LaCie Computers... • Answered on Jan 22, 2019

I have a Lacie external drive when the power plug connection on the circuit board broke off. Can the circuit board be repaired or replaced?

Replace perhaps, but repair is most difficult. The electronics are miniature and it takes special tools to do repairs.
1/2/2019 7:13:50 PM • LaCie Computers... • Answered on Jan 02, 2019

Disk not recognized with Mac OS X

You need updated drivers to get that working. Get OIbit Drive Booster on the internet at
1/2/2019 7:07:14 PM • LaCie Hard Disk... • Answered on Jan 02, 2019

Can I remove the disc from a LaCie 300770 250 GB drive and try it in another drive? The drive is not working, so I hope the disc is ok.

Two ways this can go. If you are talking about the entire hard drive pulling it out and plugging the whole drive into another pc. Then you're fine If you are talking about disassembling the hard drive and moving the disks inside. This is not something you can do. This is what you will need. 1) a certified clean room surgical grade 2) tape 3) A matching drive/ hd board down to revision number 4) presision screw tools. 5) patience. Or you will need to contact a professional data recover company.
12/29/2018 9:24:31 PM • LaCie Computers... • Answered on Dec 29, 2018

My Lacie external drive clicks but won't spin up.

Your harddrive is bad, the motor bearing that spins your cylinder heads is damaged, even though the harddrive hasn't been dropped, or removed, this is a result of faulty and cheap product. Theres nothing you can do to replace the motor bearing, you will need to just get a new harddrive and install into the external hd enclosure or get a new external drive. If you decide you want to recover your files, you will need to take this harddrive out and maybe take it to bestbuy/ office depot where they will have to send your harddrive out to a data recovery center. They might be able to recover some data, or all, or none. It is a pricey move to take this step.
10/28/2018 5:14:04 PM • LaCie Hard Disk... • Answered on Oct 28, 2018

Lacie n2870 driver

You need a new driver for sure, and here you can find it driverupdate us. This tool usually keep my drivers up to date (perfectly for now) take a look
9/14/2018 12:27:06 PM • LaCie Computers... • Answered on Sep 14, 2018

I cannot recover files from my External Hard

I think you can take a try of this Mac data recovery software as is the best.Note: do not attempt to write anything back in case data got overwritten.
3/8/2018 3:25:59 AM • LaCie Design by... • Answered on Mar 08, 2018
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