Ge Profile stainless steel, side-by-side with built in water and ice dispenser is freezing foods in the vegetable and fruit crisper drawers. I have taken out the two drawers and noticed ice formed on the fridge in the left corner where the second to last drawer is located. What is the problem?
I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!
Good Lucak!
How old is it? It might need refilling of gas, check out with the nearby station to manual repair it..
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Fridge is almost three years old.
I have the exact same problem. The food in both bottom drawers freezes. There is ice formed in the back left hand corner of the top of the two drawers. Temp. in fridge is set to 37 degrees but nearly every morning I find the display reads 35 degrees or lower.
Any info. I can arm myself with before calling the very unhelpful people at GE would be much appreciated.
Thank you tgranec for your posting on 2/11/09. I had a repair man out 3 weeks ago (not an authorized GE repairman) and he replaced a heating unit that runs between the fridge and freezer. He said he contact GE and they told him this was the problem. Well, not a week went by and ice was starting to form once again in the back left corner above the bin drawers. He is scheduled to come back out tomorrow (Friday 2/13). I plan on calling him now and let him know about your posting and what GE told you.
Thank you so much for posting. You probably saved me some money:)
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