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Posted on Jan 17, 2009
Answered by a Fixya Expert

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Replacement adapter will not charge battery

I just purchased a new ac adapter for my Dell Inspiron 9100, but the computer is not recognizing it. The battery will not charge and is now at 0% power.

  • 3 more comments 
  • wpmellinger Jan 17, 2009

    No. The battery was working and the adapter was charging. I have had multiple adapters go bad over the past few years

  • wpmellinger Jan 17, 2009

    At best two weeks. The battery still had a charge when I plugged in the adapter. But when the computer starts, it says that it does not recognize the adapter. I have tried going through the setup routine F2 and even reinstalled drivers but it will not charge the battery

  • wpmellinger Jan 17, 2009

    We ordered it online and I am beginning to think it is a generic

  • wpmellinger Jan 17, 2009

    Is there any way around the "trick"? :)

  • wpmellinger Jan 17, 2009

    Bummer! : ( I have written to the company that sold us the adapter, but I wondered if this was the problem. Thanks for trying.

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  • Posted on Jan 17, 2009
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Did the old one do the same thing? If true, your battery sounds like it is dead.

  • 2 more comments 
  • Anonymous Jan 17, 2009

    How long did the laptop sit without a charger, like months? Left the battery in? If true, the battery is mostly dead now. :(

  • Anonymous Jan 17, 2009

    Oh I see. Is it a generic replacement? Or is it from Dell? A generic one might not work. As some manufactures use tricks to prevent clone replacements from working. :(

  • Anonymous Jan 17, 2009

    No, they send proprietary data through the cable to see if it is a real Dell or not. And take out the battery if you are not going to use it for a week or more. As that will prevent any damage to the battery if you let it sit too long inside the computer.

  • Anonymous Jan 17, 2009

    Okay you are welcome. I hope everything works out.

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  • Posted on Jun 03, 2009
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Had same problem dell adapters have a small prong in the center wair they plug into the laptop wich bends easly if it gets bent the laptop will not reconize the adapter or chare the batery but will still run with erro on start up i had be very cairfull using aneedel to strainting the prong now works fine

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