Fujitsu ScanSnap S510 Logo
Susan Melnick
Susan Melnick Posted on Aug 13, 2012
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My Scansnap S510 has been working fine till now. I fed the paper like always and pushed the scan button and nothing happened...it did not feed the paper through...What do I do

When I place the paper in the machine and push the green scan button....nothing happens

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jtrq

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  • Contributor 59 Answers
  • Posted on Oct 28, 2012
jtrq
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Did the light start blinking? Unplug the USB cable from the scanner, and replug.

  • 4 more comments 
  • Anonymous Jul 22, 2013

    Yes, the light start blinking. and I unplug the USB cable from the scanner and replug. But still it did not feed the paper through

  • jtrq Apr 13, 2014

    Sorry I didn't see your response, but in case someone else has this problem, here are some other things you could try:

  • jtrq Apr 13, 2014

    1. unplug both the usb and the power, wait a few seconds and plug it back in.

  • jtrq Apr 13, 2014

    2. do you hear the rollers moving like it's trying to pull the paper?

  • jtrq Apr 13, 2014

    3. are you using windows 7 or 8? try updating the drivers. you can go to the fujitsu website to get the latest ones.

  • jtrq Apr 13, 2014

    adding to #2 above: if it sounds like the rollers are trying to pull the paper, they may need to be replaced.

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