The feed and eject rollers are kind of melting on the sides and paper jam occurs. I can see molten rubber from the rollers onto the page after scanning. Please help.
Fujitsu recommends that you change the Pick roller every 100,000 sheets and the Pad Assembly every 10,000 sheets, so maybe best solution for you is to order Fujitsu Maintenance Kit. Below are two links with that product:
Fujitsu Maintenance Kit for Select Fujitsu Workgroup Scanners
ScanSnap S510
The problem is with "feed rollers and eject rollers," not the pick roller and Pad assembly, Feed rollers and eject rollers are smaller, two per shaft, which the paper hits after passing the Pick roller. When they get old, they go soft like gummy bears, and prevent their shaft from turning. Does anyone know how to remove them?
Yes, this is crazy ridiculous. What are these made of? These are like soft gumdrops, one of them is totally misshapen like it melted.
Bart, are there replacement parts for the feed and eject rollers still available for the S510 and is there any resource for how to get the old ones out and the replacements installed?
I am also in search of the same info- removal & installation of those POS little gummy rollers on the enter & exit feeds.....
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I had a similar problem. All I did was unplug the USB cable from the scanner and reattach it. Sometimes I would have to close scansnap (blue "S" icon in the sys tray at the bottom right), and then power on the scanner.
Did the light start blinking? Unplug the USB cable from the scanner, and replug.
SOURCE: Fi-6130 scanner displays J1 paper jam after
Hi,
Does the message shows after few pages scanning or is there any
panel error message like J-1 on scanner start up?
If the issue
occurs during scanner start up, then there are staple pins or dirt might
be stuck inside the US Sensor panel inside the scanner. Cleaning and
removing the objects will resolve the issue.
If the error occurs
after few pages scanning, then you may have to check the Pick Roller,
Brake Roller, Pinch Roller and US Sensor FX status. you may have to
replace any of the above, if damaged or worn off.
Hope the above
information is helpful.
Please check your device first and get back to
me.
Thank you.
Regards,
TechSatya
Testimonial: "Hello TechSatya, The information you have provided is very helpful. We can now notice staple-pins stuck inside the Sensor panel. Thanks a lot."
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is
resolved.
5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare
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