Screen stuck on Garmin logo. Tried holding reset for 3 minutes and attaching USB cord. Garmin has power but computer does not recognize Garmin unit.
Following the instructions, at the following link, fixed the problem with my NUVI 40 - http://support.garmin.com/support/searchSupport/case.faces?caseId={4a78cf80-fce4-11e1-e8a7-000000000000}
SOURCE: My Garmin nuvi 1390 stuck on the garmin splash
Hello Brian,
Sorry it took a couple days to get to the point of solving your problem with your Garmin. I wanted to do the best I can to help you. So i spent some time and I personally called via my resources A friend of mine the deals with Garmin direct. With our research and phone tag with Garmin, the results are in. It appears the problem is in a chip inside called the logic board, is or has become faulty. That is the reason it will not be recognized on the computer as well as the manual boot override will not solve this problem. They told me this I quote: They state it is a defective/substandard part being used in the unit that is not the customers fault however they said that the unit is automatically covered through manufacture warranty.
Bottom line is this, the unit has to be sent in for repair, but if its not under warranty, then the cost for repair, compared to buying a new refurbished one, would not be practical. Here is what I have done in the past with great success. With many gps, when there not working correctly and there out of warranty, I write them a letter direct, and brag how much i love the unit and so forth. You know really build up up (ego boost) then state that you are wanting to keep bragging to your friends about how great the unit is, but your little embarrassed now, as unit is not working correctly and if there is anyway they can solve this problem.
I have had about a 90% positive result with a letter like that, even to the point of them sending out a new unit even when warranty was expired.
So, I am sorry, there is no buttons to push, or boots up to fix it, this is a problem internal with the logic board. I hope this helps, that was with tons of phone calls and me digging into problem fully. Thanks Mike
SOURCE: when the power button is pressed, the
Please see THIS TIP on the Garmin Master Reset.
Then update your unit using Garmin's WebUpdater. CLICK HERE.
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SOURCE: my garmin nuvi 205 wont go past the turn on
Hello,
Maybe this will help you, I am giving you the link to the whole manual in detail that you can download in PDF.... This will tell you everything about your unit and trouble shooting and company contact numbers. I hope this helps if so, please rate my free help and some kind words would be nice in the comment section. Respectfully, Mike
Here is the Link>> http://www8.garmin.com/manuals/2675_OwnersManual.pdfb>
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