Question about Polycom VoiceStation 100

No power We recently moved to new offices. We have 2 conference speaker phones. One works just fine. When we hooked up the second one, we had no power. We thought it might have needed to charge so we left it plugged in all night. In AM, still no power. We switched outlets, checked outlets with other lamps, battery pacs, etc. Not the outlet. We switched phone cables, and tested original cable on other phones. Not the phone cable. Its plugged in, to phone jack and power outlet, and still won't turn on. It is only a little over 1 yr old. What do we do?

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Gerald Ridge

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During moving the power connector which looks like a big telephone plug or a data plug may have been wrenched loose, from the internal connector, inside the plastic plug. Use the power plug from the other phone to test. There is no battery in the phone to charge. If changing the power adapter and plug fixes the problem have you telephone company check the connector or go to radio shack and buy a plug and a cheap tool to replace the plug.

Posted on Aug 17, 2007

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