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Paul Lanier Posted on Jul 03, 2012
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ISATAP Code 31?

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) I've updated the driver but still it registers an error.

1 Answer

Brian Sullivan

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  • Microsoft Master 27,725 Answers
  • Posted on Jul 07, 2012
Brian Sullivan
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Receive error code 31 if the device driver is not updated.

As you have already updated the device try reinstalling the device driver and check if that works, if that does not resolve the issue you may ignore the error message, below link will you go more information related to this issue:

On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP adapter appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
http://support.microsoft.com/default.aspx/kb/932520

Steps to uninstall and reinstall the device driver:

Uninstall and reinstall the device from device manger. Steps to uninstall the device:
i. Click Start, type devmgmt.msc and press enter.
ii. Locate Microsoft ISATAP Adapter device
iii. Right click on the device and select uninstall
iv. Restart the computer for the changes to happen

Uninstall and reinstall the adapter from Program and features. Steps to follow
i. Click Start and choose Control Panel
ii. In Control Panel double click on the "Programs and Features" icon.
iii. Here you can find all the programs and items which are installed in Windows Vista.
iv. To remove adapter click once on the program and then click on Uninstall/Change and follow the prompts.


hope this helps

4 Related Answers

muntejaya

Muntejaya Ginting

  • 10422 Answers
  • Posted on Feb 14, 2011

SOURCE: device driver software was not

Please get it downloaded here : www.microsoft.com/downloads/.../resultsForCategory.aspx?
www.opendrivers.com/.../microsoft-free-driver-download.html
www.microsoft.com/downloads/en/resultsForCategory.aspx?displaylang=en&stype=n_dc&categoryId=3

Jay unbtvq

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muntejaya

Muntejaya Ginting

  • 10422 Answers
  • Posted on Feb 14, 2011

SOURCE: my windows 7 isatap adaptor

Please get it downloaded here : www.microsoft.com/downloads/.../resultsForCategory.aspx?
www.opendrivers.com/.../microsoft-free-driver-download.html
www.microsoft.com/downloads/en/resultsForCategory.aspx?displaylang=en&stype=n_dc&categoryId=3

Jay ubvtnmp

muntejaya

Muntejaya Ginting

  • 10422 Answers
  • Posted on Feb 14, 2011

SOURCE: sounddriver of my computer(windows

Please get it downloaded here : www.microsoft.com/downloads/.../resultsForCategory.aspx?
www.opendrivers.com/.../microsoft-free-driver-download.html
www.microsoft.com/downloads/en/resultsForCategory.aspx?displaylang=en&stype=n_dc&categoryId=3

Jay pmnwxcdrt

muntejaya

Muntejaya Ginting

  • 10422 Answers
  • Posted on Feb 14, 2011

SOURCE: How to fix the isatap v4 error code 31 problem.

Please get it downloaded here : www.microsoft.com/downloads/.../resultsForCategory.aspx?
www.opendrivers.com/.../microsoft-free-driver-download.html
www.microsoft.com/downloads/en/resultsForCategory.aspx?displaylang=en&stype=n_dc&categoryId=3

Jay ecbtrzxc

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