Question about Canon DR-7580

1 Answer

No paper detected

My new DR-7580 worked for a few days. Now when I try to scan, the tray raises, it sounds like the pick up rollers are spinning (but they are not), the tray lowers, and I get a message that no paper was detected in the feeder. Is this an easy fix?

Posted by Randall Rash on

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1 Answer

Anonymous

Try cleaning the rollers if that doesn't work, remove all of the rollers (feed seperator and retard) then simply reinstall them. This fixed the errors we had.

Posted on May 22, 2007

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HP Pro 8500 printer will not feed paper keep getting "load paper" error even though paper in tray; found small white "gear" in tray.

If the gear is broken, you most likely need to replace the pick up roller which is extremely hard or almost impossible. You may try to see if the error is really with the broken gear, or you if you just have a dusty roller that picks up paper by checking if the rollers is actually spinning when it is trying to pick up the paper.
To see what the issue is with gear or roller, try the following:
1. Remove the output paper tray and paper from the loading tray.
2. Send a copy job or print job through.
3. have a flashlight to shine light on the pick up roller and se if it spins. Try touching with your hand to be sure.
4. If the roller spins, put some alcohol on a cloth or paper towel and clean the rubber rollers.
5. Wait a few minutes, load paper and try sending copy job again.
If the roller is not spinning, then you have a problem with gears for sure.
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Try changing the exchange rollers (Feed, pickup, and retard rollers)
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STAPLE DETECTED

Try turning off the Staple detection option in the settings.
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How to reset counter on canon dr 7580

You need to run Qumatool to reset the counter

S. Mohan
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My Canon DR 7580 has image void in the front image. Looks like two void columns. The Image reader is clean. Can the upper and lower imager be swapped to see if the problem is the upper imager?

You cannot swap upper and lower images. You can scan the page twice (in duplex mode) by reversing the same. Ensure which side is giving perfect output.
DR 7580 is a CONTACT scanner and hence the paper has to touch the glass surface properly. There are two full sized rollers, just above/below the scanning module, which does this job. Ensure that they are proper and there is enough pressure, press and release 3-4 times to check it is stuck.
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DR-7580 will pick up and scan, but the outcome is black. What can I do to fix it.

Check if you have selected proper brightness or contrast, it is better to select auto mode. If you peep into the scanning module along the paper direction you can notice a streak of light of the top module. This is to just ensure there is no hardware problem.
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9080c fails to scan single page; has trouble scanning a batch.

Hi
what size page are you trying to scan, if they are smaller than the gap between the transport rollers, they will not feed.

the single sheet problem you have:- the scanner knows when there is paper to feed when the sensor is pushed up beside the pick roller and it will put the tray down again when the rollers are pushed up. sometimes the little plastic sensor to the left of the roller gets a bit stuck and needs to be freed, it wares itself out where it hinges inside the cover around the pick roller. just unclipping it and cleaning it is usually enough.

good luck.

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CANON DR 7580 SCANNER : SCANNED IMAGE HAS A LIGHT STREAK DOWN THE CENTER. LOOKS LIKE THE IMAGE IS FADED APPROX INCH WIDE RUNNING VERTICAL. DOESN'T HAPPEN ON EVERY IMAGE

Assuming the document going through the scanner looks normal, there are a few things to check. If you open Capture Perfect, you can adjust the contrast and brightness as well as the thresholds. Sometimes different toners react differently to the scanner...paper is a big thing too. Multi-part forms can be tricky to get the settings adjusted so you pick up enough of the text but not that on the other side. If it's still messing up, you can try and get it serviced. Ikon is nationwide and can help out.
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Check the roller cover. If the roller cover is not firmly closed it will cause a feed error.
I opened and firmly closed the roller cover until I hear it click.

After that it lift the tray to scan..
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