Ice dispensor only dispensing crushed ice - not cubed

The spring coming off the rod will also cause this problem, also the bypass flap may be stuck open, always check the simple things first, hope this helps.

Make sure that your ice tray is properly instaled. There is a rod that must go into a hole. When you select ice cubes rather than crushed ice a solenoid raises which moves that rod. It then opens a flap so the cubes can bypass the crusher. Either your rod is not in the hole correctly or the solenoid has gone bad. The rod that I am speaking of runs along the underside of the ice tray. It has a spring on the rear end that holds the bypass flpa closed.