Can a chlorine puck in the skimmer basket give a false reading on a saltwater system?

SOURCE: no chlorine reading

Salt is sodium chloride, you can only measure salt levels now as your CL (cloride) is bound to a NA (sodium). Table salt =NACL, Your Intex system will tell you if your salt level is too high or too low but your old test equipment for free chlorine will continue to tell you no chlorine as it can't react with the chloride any longer as it is bound to the salt. That is why they tell you you never have to add more because the salt stabilizes it. Your chlorine is there it's bound to the salt. Use the pool it's fine and it makes your water feel really soft! Just keep the salt level right and your fine> It's confusing as they call the unit a chlorine generator! I had the same issue, called Intex and they told me the above.

SOURCE: intex saltwater chlorinator not working. Checked

IF YOU HAVEN'T HAD IT A YEAR , RETURN IT TO INTEX FOR REPAIR

SOURCE: no chlorine being produced

although you are close to the amount of salt that is recommended all pools are just different enough that the salt table is just a starting point if you do not have enough salt it is still possible to not trigger the alarm but not produce enough chlorine.
Start by getting a salt test strip kit and get your pool to 3000ppm this may take a day or so since you really need to filter and circulate the pool for 24 hours in between adding salt
Once you get the salt right then move on to generating

also do not worry about total chlorine you just need to concentrate on free chlorine this is the amount available in the pool to do it's job and dont forget to ad a stabilizer to help hold the chlorine level on hot sunny days

SOURCE: Hi- I'm a new intex above ground metal frame pool

how do I hook up my 1000 GPH intex filter pump?

SOURCE: We have a Krystal Clear

You should always follow the instructions on the manual .. I have a 18X33X4 oval and had to start with over 350 lbs of salt and ran the pump without the chlorinator for 24 hours to properly disolve the salt. Then, I started with 12 hrs pump cycle with 10 hrs of chlorination in between the 12 hrs. Keep checking the chlorine level and adjust time from there. Currently at temperatures of 85 to 100, I run the system at 10 hrs pump with 8 hrs chrlorinator and water is Crystal Clear... In the 2 years with the intex system, I have not added any chemicals to my pool. I once had an issue when the water level went low while I was on vacation, when I came back, the chrolinator had turned off due to low flow and my pool water was green.. As soon as I re-started the cycle, a few days later, Crystal Clear again... NO CHEMICALS OR SHOCK added.... Hope this helps....