Pool & Spa - Recent Questions, Troubleshooting & Support


Sound like the contents of the filter. You are on backflow in the wrong direction, into the spa instead of down the drain.

Pool & Spa | Answered 11 hours ago


Contact the maker under warranty/support

FAQ and Support - SpaBerry

www.thespaberry.com > faq-support
SpaBerry the new 2 seater portable hot tub in 6 vibrant colours. ... If your SpaBerry is connected on a 110V cord it has a GFCI on the end of the cord - push the ... to verify the actual water temp is within 2 degrees of what the display shows. ... SpaBerry use will vary from person to person, so be sure to clean your filters "as ...

Pool & Spa | Answered 17 hours ago


Is there any inline circuit breakers on the power lead or a fuse in the power pack?
Unplug the power pack from the power point and then plug it back in after 10 seconds. Do any lights come on in the power pack? If not, there might be an internal issue with the power pack

Pool & Spa | Answered on Mar 19, 2020


Unplug the unit. The E90 code on the intex spa is due to a dirty water flow sensor. Remove the control panel and all the screw holding the casing on. In the white plastic piece on the discharge, top hose, you will see a silver nut with a black wire coming from it. That's the sensor. The black wire is plugged into a white wire, carefully unplug it and unscrew the sensor. Clean it good and blow out the hole it goes in. This will fix the code and you will be back in business!

Intex 10x30"... | Answered on Mar 18, 2020


RE: INTEX PureSpa - E96 error code.

This also happened to me, just after having it for 1 year. I followed the scanty instructions in the troubleshooting section to no avail. I called for "technical assistance" twice and got random females with heavy Asian accents and absolutely NO technical know-how.

ME: "I got a E96 error code."
AL (Asian Lady): "When you buy it? If less than year, we send new base."
ME: "It's been longer than that, can I just buy the base then?"
AL: "Yes, $380 and we send it you."
ME: "But I paid $350 for the whole thing new!"
AL: "It's cheaper just buy new one."
ME: "Sure, but can't we troubleshoot this one?"
AL: "We can no more troubleshooting."

No supervisor was available, I was told to hang up and try again for someone else. Persisting, I pried info from one that it was "pump bloken," from the other "bad consore." I believed both were full of it and had no idea what they were talking about.

MY FIX: I disconnected unit from spa. Removed console from base. Turned base upside down to inspect pump and find any ID markings. Found no obvious problem with pump or heating mechanism. Spend few hours time researching cost to buy identical pump. Gave up. Returned to unit, reassembled it, and it worked perfectly!

MORAL TO THE STORY: Intex products are fine, their Tech Support is a joke. I suspect the console had detected air in the pump and that it was stuck in a system error cycle which required a prolonged rest from any power input to refresh. Also, turning the unit over (while inspecting it) may have flushed any remaining water around the onboard pump sensor.

Don't listen to their know-nothing "tech support" when they suggest it is a GFCI problem, (or some of the others here who give this advice without really knowing).

Just keep it fully unplugged for at least a few hours to wipe the system memory!
Since it's a circuit board, it's like a mini-computer. Actually, it's just like a modem that requires resetting. If you unplug it and then replug it too soon, you've solved nothing, the on-board circuitry retains enough voltage to prevent it from resetting. You need to keep it unplugged for an extended period of time.

Hope this helps. Best of luck!

-Matt

Pool & Spa | Answered on Mar 18, 2020


Try this: First, make sure that the keypad is not locked by pressing the up and down arrow simultaneously for about five seconds. If the keypad was unlocked, it will lock it. If that doesn't work, unlock the keypad and try turning off the power for 5 minutes and then back on.Nov 23, 2018

Jandy epump controller kepad locked ' Trouble Free Pool

Jandy Pool & Spa | Answered on Mar 09, 2020


check recirculation pump and heater element and temp sensor and pressure switch

Pool & Spa | Answered on Mar 02, 2020


Remove weights, Thoroughly clean cleaner, backwash filter system to get optimum suction. Check filter system for optimal suction..., ie. leaks, excess debris, clogged baskets, strainers, etc..

Pool & Spa | Answered on Feb 28, 2020


Turn off the valve that supplies water to the basket just before you turn off the pump, then the leaves can't be sucked back up. There are normally valves on both sides.

Pentair Pool &... | Answered on Feb 16, 2020


My leak was from the bottom changed rubber seals and also can screams they become rusty mine was the top pic similar to others hard to get to had a halo clip holding power lead in came out eventually my model hydrojet palm springs
2_14_2020_7_54_38_pm.jpg2_14_2020_7_54_39_pm.jpeg2_14_2020_7_54_40_pm.jpeg2_14_2020_7_54_40_pm.jpg

Pool & Spa | Answered on Feb 14, 2020


GOOGLE make model etc you should find this on line

Pool & Spa | Answered on Feb 13, 2020

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