Pool & Spa - Recent Questions, Troubleshooting & Support

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Sport 3900 is doing wheelies will not stay level to clean

1. Check the wheel RPM. If not in the 30-36 RPM range, refer to the manual for adjusting the wheel RPM. 2. Adjust the thrust jet downward. 3. Verify the backup valve is cycling. Lift the valve out of the water and watch the jet. It should come on and go off. 4. Check for water inside the head float. 5. Empty the filter bag. You can download the 3900 Manual from the Polaris site http://www.polarispool.com/Pressure/Polaris-3900.aspx It will show you how to check the wheel rpm and how to adjust the thrust jet and check and adjust the float.
6/23/2022 5:28:39 PM • Polaris 3900... • Answered Yesterday
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My Polaris 3900 Sport is

With these automatic pool cleaners, if they are not staying firmly on the bottom of the pool, it is most likely that there is air in the appliance casing.Try submerging your cleaner. Keep the cleaner vertical while you are putting it in slowly to let the air out. Ensure the unit sinks to the bottom of the pool.
6/23/2022 5:22:54 PM • Polaris 3900... • Answered Yesterday
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Pentair MasterTemp250 thermostat showing temp of 126deg when pool is only 85deg. No error codes of any kind. What do I do?

possible temp sensor bad or if good possible internal bypass spring broke
6/22/2022 12:12:59 PM • Pentair Pool &... • Answered 3 days ago
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I keep getting a E96 code on my intex pure spa and

RE: INTEX PureSpa - E96 error code. This also happened to me, just after having it for 1 year. I followed the scanty instructions in the troubleshooting section to no avail. I called for "technical assistance" twice and got random females with heavy Asian accents and absolutely NO technical know-how. ME: "I got a E96 error code." AL (Asian Lady): "When you buy it? If less than year, we send new base." ME: "It's been longer than that, can I just buy the base then?" AL: "Yes, $380 and we send it you." ME: "But I paid $350 for the whole thing new!" AL: "It's cheaper just buy new one." ME: "Sure, but can't we troubleshoot this one?" AL: "We can no more troubleshooting." No supervisor was available, I was told to hang up and try again for someone else. Persisting, I pried info from one that it was "pump bloken," from the other "bad consore." I believed both were full of it and had no idea what they were talking about. MY FIX: I disconnected unit from spa. Removed console from base. Turned base upside down to inspect pump and find any ID markings. Found no obvious problem with pump or heating mechanism. Spend few hours time researching cost to buy identical pump. Gave up. Returned to unit, reassembled it, and it worked perfectly! MORAL TO THE STORY: Intex products are fine, their Tech Support is a joke. I suspect the console had detected air in the pump and that it was stuck in a system error cycle which required a prolonged rest from any power input to refresh. Also, turning the unit over (while inspecting it) may have flushed any remaining water around the onboard pump sensor. Don't listen to their know-nothing "tech support" when they suggest it is a GFCI problem, (or some of the others here who give this advice without really knowing). Just keep it fully unplugged for at least a few hours to wipe the system memory! Since it's a circuit board, it's like a mini-computer. Actually, it's just like a modem that requires resetting. If you unplug it and then replug it too soon, you've solved nothing, the on-board circuitry retains enough voltage to prevent it from resetting. You need to keep it unplugged for an extended period of time. Hope this helps. Best of luck! -Matt
6/21/2022 3:41:49 PM • Pool & Spa • Answered on Jun 21, 2022
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I have an "Intex Pure Spa" inflatable spa. It shut itself off. when I push restart it starts up then in about 10 sec an "E" comes up on the screen and it beeps. What can I do to reset and fix the err

Has your problem been resolved? Please use 'Comment', and inform the forum here of your experience. What did you do? Did Intex help? If you are still dealing with this problem, let us know. If so, and for anyone else with a problem ... Support Intex
6/21/2022 12:23:44 AM • Intex Pool & Spa • Answered on Jun 21, 2022
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Purex Triton Minimax 250 red light quick flash and then nothing

there are troubleshooting tips in the link https://www.google.com/search?q=purex+triton+minimax+250 ..
6/20/2022 4:15:26 PM • Pool & Spa • Answered on Jun 20, 2022
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What is the significance of error 5n or is it Sn

check circulation pump unit is overheating
6/20/2022 3:12:26 AM • Pool & Spa • Answered on Jun 20, 2022
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I went to empty the strainer, I felt an electric shock when touching the side of the pump and the water inside the strainer housing. Pump is plugged in to a GFCI outlet. Please advise.

you have a short the gfci should have tripped check the wiring make sure nothing touching the case or gfci is connected correctly
6/20/2022 3:09:45 AM • Hayward Pool &... • Answered on Jun 20, 2022
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Raypak RP2100 pool heater - spark, but no pilot, wont light

check gas pressure before and after valve when cycling
6/20/2022 3:03:29 AM • Raypak... • Answered on Jun 20, 2022
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Hayward gas heater is Flashing 111 and says service. Have no idea what to do.

I just had this happen. I was struck by lightning so yours might be different. I replaced the display board and the control board and my heater is up and running.
6/20/2022 3:00:32 AM • Hayward Pool &... • Answered on Jun 20, 2022
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I have a Jandy LRZ pool heater that was giving Fuse Link Field error.

check the high limits in the header see if corroded or bad wire
6/19/2022 4:22:08 AM • Pool & Spa • Answered on Jun 19, 2022
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Intex PureSpa turns off when I try to run the filters/heater... When I first hit the power button then if I hit the filter or filter/heat button all the lights turn on then the system shuts down...

hello, did you ever figure out the problem? I have the same problem called into intex they said they couldn't help me
6/18/2022 10:15:12 PM • Intex Pool & Spa • Answered on Jun 18, 2022
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Pentair legend II pool cleaner,

From your description that is bad service Go online and google Pentair legend II pool cleaner hose swivels
6/15/2022 11:12:37 PM • Pentair Pool &... • Answered on Jun 15, 2022
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HELP! Blowing Power Center circuit boards like they're going out of style!!

try unplugging all auxs and jvas then plug in one at a time till it blows
6/14/2022 5:28:04 PM • Pool & Spa • Answered on Jun 14, 2022
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What is a sauna?

"A sauna is a small room or house designed as a place to experience dry or wet heat sessions, or an establishment with one or more of these and auxiliary facilities.A sauna session can be a social affair in which the participants disrobe and sit or recline in temperatures typically between 70 degrees C (158 degrees F) and 100 degrees C (212 degrees F). This induces relaxation and promotes sweating.Saunas can be divided into two basic styles: conventional saunas that warm the air or infrared saunas that warm objects. Infrared saunas may use various materials in their heating area such as charcoal, active carbon fibers, and other materials."
6/9/2022 6:09:13 AM • Pool & Spa • Answered on Jun 09, 2022
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Code 90 on my Intex Salt Water ECO15110-2.

Low Flow Error. Check valves are fully open and basket filters are clean. Videos that my help. https://www.google.com/search?q=Code+90+on+my+Intex+Salt+Water+ECO15110-2 ..
6/9/2022 3:37:35 AM • Intex Pool & Spa • Answered on Jun 09, 2022
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I have 240 volts going into my salt system panel, both fuses tested okay but have no power from panel. Does it mean that my board needs for replacement?

Question edited for typos and English. Question moved from Laundry Dryers and Pool and Spa as a wild guess. 'Make model (what it is)' in ALL questions please. Wild guess, but yes a faulty control board or the connections to it or from it. If it uses a transformer, check power in and out.
6/9/2022 3:35:08 AM • Pool & Spa • Answered on Jun 09, 2022
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