I continually get the message align print cartridges even though I've pushed the button mulitple times and replace both the black and color cartridges. I can print the black ink but the color only prints red and then fades out about a quarter of he page down.
Replace the print heads
My guess is that the color cartridge is either defective or not inserted correctly. I have a 6110 and know that inserting a print cartridge is a little tricky. If it isn't completely inserted and the top latch fastened correctly, the cartridge either won't work or produce errors.
Try reseating the color cartridge so it's inserted in exactly the same way as the black cartridge and run a print job again.
Open the following web page and go to Step three to see the instructions for cleaning the electronic contacts on the cartridge and print carriage.
Ink Cartridge Alignment Fails
Those seem the most likely causes and solutions to me. Good luck.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
you can bypass when asked and use last good settings by..Press and hold the Enter button, and then press Menu
This problem is caused by incorrect alignment page print out caused by faulty cartridges, ideal fix is replacement of all ink carts
HP have a webpage dedicated to this...h10025.www1.hp.com
Also get on your gloves get out your vac and suck on the carts till a little ink comes out, make sure colour cart releases all 3 colours then reinstall, can get messy.
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