Hi
It helps to know the make and model of the camera, some cameras the lens is too fragile and we have never been able to repair them. Other models we have had a great deal of success repairing them. (Google: darntoothysam)
One trick you can try... at your own RISK... is to put the camera lens on the edge of a table and gently but firmly push it back towards the middle and try to get it to CLICK back into place. There are three small metal pins inside the lens barrel and these pins ride in grooves in the inside of the lens, this makes the lens move in and out... If your lens is at an angle, at least one pin has jumped out of its groove.
Put the SIDE of the lens (NOT the flat front of the lens, the rounded side) on the edge of the table with the camera body not touching anything. Push the lens back towards being straight again and it will either click back into place or it wont. Even if it does it may not work, or you may damage the lens further.
If you don't want to try this or if you find you need the lens replaced, we can help, we are an affordable digital camera repair business, feel free to check us out and let us know if we can help.
Good luck from Darntoothysam com
Thomas
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This worked for my camera. I had to try it several times, before the lens went all the way back into position. I just kept turning it on and off and pushing it down against a mat on the table. The first few times, it still said to turn it off and on again without the lens closing all the way. The great news is that this solution saved my brand new camera after my daughter dropped it.
I'm very grateful
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