Plz urgent replay from the problem soulcation
Star wheel motor unit faulty, most of the cases I found star wheel motor gear pinion are damaged,see the snap shot for the reference..Simply replace star wheel gear assm. Removing star wheel motor. Remove left cover,formatter, spittoon,star wheel..Pl see the snap shot to under stand how to remove star wheel unit... Perform star wheel test after replacing the unit....
Under stand the snap shots, do it care fully, every thing we cannot discuss. Best of luck...
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