You have damaged the outer protective screen. Only replacement will fix. Water only on a damp cloth should be used to clean. However, the outer screen can be changed. Since the tv is almost new you will have to contact Samsung at www.samsungparts.com through customer service at 1-800-627-4368 9AM to 8:30PM Eastern time. When changing the outer screen be sure to never touch the inner screen after removal. You have to take the back off the set to get to the screws holding the baziel or "plastic frame" to remove the outer screen. I have never taken a screen off of a set that new so I advise you exercise patience when removing. Have the product code ready for customer service to locate the proper protective screen. And serial number.
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