When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

Maybe you can take a look to the Sony Cyber-Shot DSC-W80 Manual for finding the answer.

Hi,

Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.

Thanks for contacting FixYa.

Its lens error in your DSC-W35 camera.
Lens mechanism is either stuck or not retract completely and system control sense this error. Please replace lens assembly to get it fixed because lens mechanism is not repairable.
Thanks.

Get it serviced. U've prob. dropped it and the lens is no longer in allignment (retacting issues)

You have a bad lens, it prob. also says turn off and on again.

possible bad lens assembly.These can only be replaced try alamo camera service .com

ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

Lightly hit your camera in you palm a few times. I has the same problem with my DSC-W55 and it works now!

Lens unit is faulty, may have had sand or damage at some time, focus assembly inside the lens is not focussing

Was your unit dropped, or maybe left with the lens protruding? Seems you have a problem with the lens assy(stucked), during start-up, it will initialize to check if all systems go, if not then it will display turn off and on again. thanks