SOURCE: Flashing Zune Logo
Had same problem - flashing logo when connected to pc; buttons not working when disconnected. Tried new cable (purchased for just over £6) - working fine now ! Maybe worth a try ?
SOURCE: Broken zune
i get the same exact problem what i do is restart my computer and plug my zune into a diffrent usb port(i have 4...2 in the front and 2 in the back) and my back ones work fine try that and let me know if it works
good luck
~Temp
SOURCE: My zune wont properly start up
Suggestion #1.
Suggestion #2.
Suggestion #3.
Try them, 1, 2, 3.
SOURCE: zune freezes and says contact support
in order to fix this . you have to restart the device. to restart the device you press and hold back while also pressing and holding the top part of the zune pad until screen goes blank and zune logo appears this should work. if contact support comes back up try restoreing the device.
for more info on how to restore the zune go to zune.net/support and press technical issues and a list with how to fix any problems will appear
SOURCE: 30gb zune only has black screen
Try these ideas first, except calling for service since it's out of the warranty: http://support.microsoft.com/kb/931912. If this doesn't work then, you'll have to erase all the content on your Zune through the buttons on it and use the Zune software to restore the firmware and getting it to boot again. If this doesn't work, then the hard drive may be bad in the Zune and will need to be replaced. If the hard drive is bad, you'll usually hear a lot of repetitive clicking. I hope this helps.
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