Hi carthagefarm,
This can happen when the file system gets corrupt, what I would suggest you is to connect the device to your computer via a cable and then check if you can find the music files in it.
When you do that , you should copy the files to your computer and then format this music player and then again copy the files in it.
This should solve your problem.
In case it does not , feel free to contact me.
Hope that helps ...:)
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