I just moved house and my Plextor won't recognize or play CDs or CD-ROMs anymore, though it will play DVDs. Did I mess up the laser in moving or is there some other fix?
I've upgraded to the latest firmware, and uninstalled and reinstalled the device twice. Nothing's working and I'm not techie enough to figure out what to do next.
Should I just Geek Squad it, or is there something I can do?
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Re: New problem old hardware
Right click my computer>properties>hardware>device manager>right click on your burner drive>properties>driver>uninstall.
Go back to the device managger window, click on "action" and then on "Scan for hardware changes".Windows should recognize your DVD device by announce you about a "new hardware".
In case it will happen and the problem will still exist :
- Use a laser lens cleaner CD
- Open your PC and check whether all connections to CD are OK (flat cable,power cable,Master/Slave jumper).
Let me know with your results.
Good luck !!!
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You probably will need to replace the optical drive (CD/DVD drive) in your laptop. Go to Google and search for "Dell Inspirion 6000 CD/DVD drive" to find a replacement. To be sure it's the CD/DVD drive that's defective and not your operating system software, you could also try to boot from a boot-able DVD disk.
most sony CD and DVD players have a digital signature design to play CDs and DVDs that are original and licensed. some CDs or DVDs dont work since the player does not recognize or scan any digital signature embedded in the CD or a DVD. 2nd, lens problem causes most players not to read CDs nor DVDs. you can try to buy CD or DVD lens cleaners to have your lens cleaned.
i think you,ve hit the nail-on-the-head.
The laser has to power up highrer to write a DVD, or ocassionally have a dual laser. 1 for read/write CD. And 1 For Read/Write DVD.
Certain cd roms, only use CD- media. it,s probably worth checking which media is supported by the drive.
Also check the drives aren,t conflicting, on the same ide channel, sometimes swapping channels, ide primary/secondary can help, or swiitching Master/Slave/cable select jumpers on the drives Themselves.
Sounds like the drive could be going bad. The way the laser reads DVDs vs. CDs is different, that is why you are able to read one, not the other. I had this happen to me, except the opposite. It could read DVDs, not CDs. Had to buy a new one, and all is well.
You could try a cleaning disk if nothing is recognized. Something like THIS ONE at Buy.com. You might need a new drive though, which is pretty tricky with an apple. Someone on Craigslist should be able to replace it for about $50 plus the drive. You can find a used drive on eBay I'm sure.