Plextor PX-708A DVD±RW Burner Logo
Julia Crab
Julia Crab Posted on May 29, 2006
Answered by a Fixya Expert

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New problem old hardware

I just moved house and my Plextor won't recognize or play CDs or CD-ROMs anymore, though it will play DVDs. Did I mess up the laser in moving or is there some other fix? I've upgraded to the latest firmware, and uninstalled and reinstalled the device twice. Nothing's working and I'm not techie enough to figure out what to do next. Should I just Geek Squad it, or is there something I can do?

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  • Julia Crab Jun 01, 2006

    Thanks for the suggestions, Dovi, but nothing has worked. I even tried this:
    http://support.microsoft.com/default.asp...


    I'm just going to go out today and get a new drive. The 708A's are buggy anyway from everything I've read since this problem started.

    Thanks for all the help, though! It's much appreciated.

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  • Posted on May 30, 2006
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Right click my computer>properties>hardware>device manager>right click on your burner drive>properties>driver>uninstall. Go back to the device managger window, click on "action" and then on "Scan for hardware changes".Windows should recognize your DVD device by announce you about a "new hardware". In case it will happen and the problem will still exist : - Use a laser lens cleaner CD - Open your PC and check whether all connections to CD are OK (flat cable,power cable,Master/Slave jumper). Let me know with your results. Good luck !!!

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