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Posted on Sep 09, 2011

I'm blocked from my hotmail account it say someone is using my account for spam purpose

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  • Contributor 17 Answers
  • Posted on Sep 09, 2011
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Contact hotmail at the hotmail website or by telephone. You should also anti-virus your computer properly, ie. www.microsoft.com/securityessentials, remove any other anti-virus you have and if you are paying for anti-virus you shouldn't, Microsoft puts this stuff out for free.

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Microsoft will sometimes block your Windows Live Hotmail account if the company suspects you have a compromised or hacked account or if you have incorrectly entered your password multiple times when logging in. If Microsoft has blocked your Hotmail account, you can unblock your account by resetting your password.

1.Open a Web browser, and navigate to account.live.com/password/reset.
2.Enter your Windows Live ID and the security verification code and click the "Next" button.
3.Select the "Security Question" option.
4.Answer the security question you created when you signed up for your Hotmail account.
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If you're using Outlook, for instance, make sure the pop part of the configuration is set correctly. You would find out what it should be by contacting your ISP or looking on their website for instructions where it will be listed.

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