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*Ed Greene Posted on Jan 30, 2006
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Unanounced system shut down

Hello. My home built PT800CE-A computer with XP Home runs like a top. There are periods when the computer simply restarts or goes to blue screen and halts. The warning on the blue screen says something like: "Hardware failure. The computer has been stopped. Call your hardware vendor". I reinstalled all connected hardware, reset the BIOS, reinstalled the memory modules. The shut down and blue screens continue. My case has four fans and the monitor is never over heated, nor do I "overclock". Help please.

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Anonymous

Mine used to do that too since I stopped useing my 500 gig e book hard drive I haven't seen blue screen since I hit play all on my music and there were other files on the 500 e book no I select them one at a time not play all this may have caused it but not for sure I have the PT800CE-A and am looking to make it run faster I have 2 1 gig ram and am looking for more upgrades any Ideas? please email me at [email protected]

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  • Posted on Jan 30, 2006
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The next step that I would recommend is to use the Admin Tools in the Control Panel and select Event Viewer. Check out each of the three logs and see which one has an event with the red X at the time of the shutdown. High light it, and you should be able to see what program, if any, caused the problem. That should give you more information that may be more specific and help you track down the actual culprit.

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