I purchased a Windows XP Home Edition, Compaq Presario 3600AP, preinstalled licensed version along with Recovery CDs. Now my hard disc is damaged and also the recovery cd I am not able to reinstall the programme. Can anybody help me.I purchased a Windows XP Home Edition, Compaq Presario 3600AP, preinstalled licensed version along with Recovery CDs. Now my hard disc is damaged and also the recovery cd I am not able to reinstall the programme. Can anybody help me.
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Install the XP discs and restart the machine. It should boot from the discs. Then follow the onscreen instructions. You will want to reformat your main drive. (C:)
If you have the original software from which it was installed from you can use that CD.
All you need besides the CD, is the Certificate of Authenticity (COA) For your installation to actually be genuine. If you do not have the Original software/Installation CD, then that is one thing you need to obtain.
I would not try saving the drivers from the failing system since they could be contributing to the problem. Go ahead and save your friends data files, reload XP and then use a utility like DriverAgent from Phoenix Technologies (www.driveragent.com) to search for the latest drivers for your friends system. This will ensure that you have the latest drivers.
If you have linksys hardware install the cd that came with hardware and get to linksys website and download latest driver. Reformatted cleans drive to zip data and you needed to reload XP to get it going so anything you installed after the system purchase you will have to reinstall.
Use driver backup software to backup your current drivers, save them on memory stick or other external device, you can now format and then use the driver utility to restore them, helpfull?
You should be able to reinstall from another XP Home Edition OEM CD so if you know someone who has a computer which came with XP Home Edition preinstalled you should be able to use their Cd, you'll still have to download the drivers for your pc though.
If you use his disk, that will be better, because if it is original HP disk, it should install all original drivers at all, however this may delete all files on the computer depending on the type of installation you do.
Installing an older version of XP home does not make a big difference , as windows will update the system using automatic updates. What must be done, is ensuring that all proper drivers are installed.
Check device manager, in control panel/system, and see if all devices are installed with proper drivers.
Do you have access to another internet connected computer that you can use to create a "slipstream" installation disc for XP. It will make your life a whole lot easier, and save hours if not days of downloading updates. Please read this article, and if possible, follow its instructions. http://www.theeldergeek.com/slipstreamed_xpsp3_cd_final.htm
Also, be aware that you can download all the original drivers from the Gateway web site if you use the serial # to look them up. The serial number is usually on a sticker on the side of the front of the tower near the CD drive. If you don't have the original CD with Drivers written on it, you may have to download these in order to get back online, etc once you load the OS.
Have you added or changed your computer's hardware since you purchased your computer? Your Dell reinstallation disk will probably only work for the original configuration of your machine. If this is the case, dust off your old parts, remove your newer parts, then reinstall your old ones to get your system back to its original configuration. Once there, try the reinstallation again.
If this does not apply to you (or you can't get it to work), you can always purchase the operating system new (from newegg, tigerdirect or similar) and install from a disk that will have all of the drivers you need. OEM versions are cheapest, but you are on your own for support in the event of a problem. I hope this helps.
I purchased a Windows XP Home Edition, Compaq Presario 3600AP, preinstalled licensed version along with Recovery CDs. Now my hard disc is damaged and also the recovery cd I am not able to reinstall the programme. Can anybody help me.
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