Every time I have ever tried to sync music to my Sony Walkman NWZ-S615F it gives me this message. Sometimes I can get two albums or so on before this happens. The only thing that ever works is just waiting 24 hrs. I have tried the reset button, turning off, even formatting. Now I have an empty mp3 that won't load. I can use the menu, flip through etc. I just can't load anything new.
Make sure the device is fully charged.
Make sure the songs are in the correct format - Mp3 is best; iTunes/AAC will not work; check the bit rate of the songs to make sure they are at acceptable levels.
Also, make sure you are using the Media Manager to convert files.
Formatting the player, in this case, might have been a bad idea, b/c it is possible that it erased key system files - I do not see where Sony has the original firmware/software for this particular product on their website, so it is going to be difficult to reload it if that is the case.
Here is some general info:
I have seen quite a few
threads in which the stated problem is that the Mp3 or Digital Audio Player
will not load the songs; will appear to load the songs but will not actually
play them in theMp3 player once disconnected from computer;
will skip the songs on the player, or show only “0:00” for file length; songs
“disappear” all of a sudden (although this particular problem can be caused for
many reasons not covered in this article); your store-bought/burned/ripped CD’s
will not load into your Mp3 player; or get the error message “File Format Not
Supported.”
All of these problems occur
because the user is trying to download a song format that the player does not
recognize. Every music file
is in a certain format. The most common music file formats are Mp3, WMA, AAC
(iTunes), WAV, RA, etc. In addition,
every file format type is in a certain bitrate, size, etc. By far the most common issue is that the
music file contains a license or copyright (especially with WMA or AAC file
formats). Each Mp3 player only
recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your
Mp3 player’s product specifications (specs) or user’s manual to find out which
formats your particular Mp3 player recognizes. When you try to download or
sync the wrong file format, you will get one of the errors that I mentioned
above. If you want to know what file
type you have, then you must find the location of the individual music file on
your computer, right click the title of the song, and select the option
“Properties” from the menu.
Mp3 player product documentation is not straightforward. If a player supports only non-protected WMA
files, it will merely say that it supports WMA – it will not tell which type of
WMA it supports. A player that supports
DRM-protected WMA’s will usually indicate such on the box (usually with a
Windows Plays For Sure logo – which is actually an ironic misnomer). DRM stands for Digital Rights Management, and
it is a type of licensing system for WMA files.
It is used extensively by mp3 player music services such as Bearshare,
LeapFrog, Napster, and others. Not all
DRM licenses are created equal – there are licenses with “play rights,” burn
rights,” and “transfer rights.” Play
rights mean that you can only play the song on your PC – it will play fine on
your computer, but it will not play in your mp3 player even though it appears
to transfer. Burn rights mean that the
song can be burned to CD. Transfer
rights mean that the song can be transferred onto an mp3 player that supports
DRM-protected files. Then, there are
unlimited licenses and limited licenses.
Limited licenses only allow you to play a song for a certain length of
time. You would have to pay extra to continue using the song after that trial period
is over – the time length ranges from a few days to several months or longer.
-Tha Mp3 Doctor
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