20 Most Recent Moen 2919 Chateau Two Handle Tub and Shower Faucet With Standard Valve In C Questions & Answers


With posi-temp cartridges, if one supply of water, hot or cold, is interrupted, the cartridge automatically restricts the flow of the other water source. This is to prevent you from getting scalded if the pressure on the cold side drops because of a toilet being flushed or any other uses of cold water. The cartridge will only allow cold water to flow through if there is hot water to balance it out. If you restore hot water to the faucet, it will operate properly.

Moen 2919... | Answered on Sep 14, 2017


Yes shut of main water, then remove handle, then take off bonnet, that holds stem in valve. You will have to take stem with you to hardware store to match up. Put it back together in reverse, turn main water back on. Now you tell everyone your a plumber and get much respect.

Moen 2919... | Answered on Jan 15, 2015


Something is caught in the stem. Make sure the stem is free of debris. Also check that the valve or cartridge is intact.

Moen 2919... | Answered on Dec 31, 2014


To talk about your problem forces me to assume a few things.....If you allow the water to flow without cartridges and handles, the water must be flowing straight through the cartridge channels and out into the tub. It is not flowing through your tub spout or shower head when you test the water this way. If I'm correct, then the problem is isolated to the water mix operation. That means coming out of your spout or shower head. So now I have to ask a question. When you operate as normal (cartridges and handles installed) does your problem show up only on your shower head or does it also show up when operating out of the tub spout? If the problem is isolated to the shower head, try a head replacement. It may be partially plugged. If it's head or spout there may be something in the mixing pipe that only shifts around as pressure increases. I hope that is not your problem. It would require pulling those pipes out for inspection and most likely replacement. Nimsgame

Moen 2919... | Answered on Feb 20, 2011


sounds like the diverter inside the valve body is cloged with debris.

only wat to remedy this is to remove the valve and clean out the diverter, or just replace the valve.

Moen 2919... | Answered on Aug 06, 2010


You will need to replace the cartridge in the faucet

Moen 2919... | Answered on Jul 01, 2010


your cartridge's are probably going bad, inside, replace them and put alittle plumber's grease in there as well

Moen 2919... | Answered on Apr 24, 2010


change the washers first if that don't work change the inserts buy all at same time and return if not needed . Thank you for useing fixya please rate me

Moen 2919... | Answered on Apr 19, 2010


There is probably a little plastic hubcap on the knob. You can pop that off with a butterknife. Underneath there should be a screw. If that screw is very loose, tighten it and it may solve your problem. If it almost fixes it, but you can't turn the knob very hard before it slips again, then remove the screw and use a pair of pliers to carefully turn the shaft that the knob was on. If that is not the problem - (which means the knob was NOT slipping on the shaft) then the valve will have to be taken apart or replaced. Make sure you turn the water off (upstream) before you attempt to take the valve apart.

Moen 2919... | Answered on Jan 19, 2010


sounds like the cartridge is stripped where it goes into the handle. If it is not coming on at all from either the hot or the cold....I would say there is a blockage inside the valve body.

Moen 2919... | Answered on Oct 24, 2009


The tl2383 is just a trim kit...if you have a 2 handle shower valve and it is moen then the number is 2919....you just need a new cartridge if you are not getting any hot water....it is a 1224 cartridge.

Moen 2919... | Answered on Oct 18, 2009


moen and delta are the best! check them out

Moen 2919... | Answered on Jul 31, 2009


are the handle extensions on the cartridges all the way. i know sometimes the moens are a pain after you put the trim on to get them on and seated right so it actually spins the cartridge. also check the cartridge alignment the cartridges have little white tabs on the sides that correspond with a slot in the valve body if they aren't aligned it won't shut off either

Moen 2919... | Answered on Jul 31, 2009


take a mesurement of tap head across then go to local hardware store and have a look around it might be better to change hole set . thank you for useing fixya please rate me

Moen 2919... | Answered on Jul 07, 2009


Yes it is fixable and easy.To save you time because I belive you will be needing a new part from Moen I am sending you this easy link to quickly resolve your issue. Just be sure to tell Moen you are original owner of faucet and all parts are lifetime free including shipping. Go Moen!!!

Thanks and Please Rate jj505


http://www.moen.com/contact.cfm?location=TopNavCustomerSupport

Thanks and Please Rate jj505

Moen 2919... | Answered on Apr 06, 2009


Turn off the water, remove the handle, escuchion, and stem.
Replace all washers/O-rings. If it is a plastic stem, replace the stem.

The seals are worn, allowing water to pass by.

On some really old valves, the actual metal walls of the valve eventually get worn, and washer replacement does not completely solve the problem, or last long. In that event, replacing the valve is about the only option.

Moen 2919... | Answered on Jan 20, 2009


The valve is in upside down. Sounds like the shower head runs all the time and thats what fills the tub? The valve needs to be flipped OR the diverter in the valve needs to be switched to the other side of the valve. If this is a one handled valve it is installed upside down. UP is indicated on the valve.

The valve can be reused just turned over.

Moen 2919... | Answered on Dec 17, 2008


Hi varn4620,

I'm Harvey the Master Plumber.

Your question is: You had to replace the faucet in the tub due to a broken plastic piece in valve stem. Bought a Moen ripped the wall out and put new faucet in. Went good untill we turned the water on and the shower rained on us. Tightened everything you could find to tighten .Every time the water is turned on the shower rains. Can this be fixed or is the faucet broken?

Is this new faudet a single handle? If so I"ve had this experience also. Most of the time it's because the guts were not lined up properly at the factory. You may have to play with it a bit.
Turn off the water and take the handle off and remove the sleave, remove and rotate the guts. Try 90' at a time. Turn water on to try it. Useually one of the other 3 positions will be right. The correct position is there, but it may take time to find it.

Feel free contact me again!
Please give me a rating here at fixya before you sign off
Thank you,
Harvey your Master Plumber

Moen 2919... | Answered on Sep 21, 2008

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