Try to go to control panel and the Printers and Devices and here find your printer and see if the printer is "Online", if not make it online by right click on the device...Hope it helps
Hello,
First, make sure the printer is connected to the laptop with the usb cable and is powered on. Then, try reinstalling the drivers of your printer. Visit this website http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=5058338&task=&
choose your operating system > Driver - Product Installation Software>Download.
Then, install the software you downloaded and restart your computer.
I hope this will work.