20 Most Recent Nikon COOLSCAN 5000 ED Film Scanner Questions & Answers

There seem to be a lot of us in the same boat. I have the same issue with my coolscan 5000.
I am not sure if there is firmware involved or not, but I still cannot get my to be recognized by the comp. Will post if I find solution.

The USB interface of the scanner may be defective.

Also the drivers loading on your PC's may not be proper.

Hi, I have the same problem. I am running on the same computer with the same software Nikon Scan without problems. Found out that the problem happens mostly when a crop is selected that just eliminates the scanning frame. Without crop mostly OK. However no reason why and no real solution

Some network scanners have the ability to scan to PC's. I have the Brother MFC-465CN all-in-one ethernet network printer. This scanner lets me press scan and decide which PC to send the scanned image to.

If it is a USB scanner then I don't think this is possible.

Hi there I had the same problem with auto focus sf-210.
If tried many things to correct the problem and what I found was that if you you put a small book halfway on the opposite site of the power button then I have maybe 1 or to slides out of focus and the other 35 slides are perfect ! (I used it with HAMA slides other slides I didn't test )

Hope this wil work also for you,

Paul

Ah Firewire ;) Have you tried reinstalling the firewire card drivers? Make sure you press the "delete driver" button if there is one/

Try scanning these strips with the FH-3 accessory. It may be the negatives aren't being sensed correctly at the frame boundary. This unit overcomes this problem and can often be found at a reasonable price on eBay.
Jeff Underwood 1Scan.co.uk

I think the scanner may have got confused and be expecting another adaptor to be connected. If you slot in the single slide adaptor, wait until all the scan functions become active on-screen, then remove that and insert the SF-210, you might find it works OK.
Jeff Underwood 1scan.co.uk

The setup may be accessing your browser for registration of the product. This could be causing your firewall to stop it as it doesn't recognise the request. You need to allow the programme associated with the product to access the internet.

Have you tried resetting the scanner itself?

Did you remove the previous driver/software from the other scanner? I suppose you have already tried uninstall/reinstall driver/software, Likely you should have the updated firmware if this is a current scanner. Also, you may want to try importing the scanner source from a different imaging program to see if it has to do with the manufacture software.

turn on the screen and push record.. the red botten on the back.. but you have to use the screen.. you can not film by using veiw finder