20 Most Recent Samsung HTC5500 Theater System Questions & Answers

the amplifier is bad and the main board will need to be replaced.

Samsung HTC5500... | Answered on May 29, 2015

have you tried washing disc with small amt dish soap? Dry w/soft cloth NOT paper towel.

Samsung HTC5500... | Answered on Apr 23, 2012

Is the center channel speaker working? Try it with test tones first.


Samsung HTC5500... | Answered on Aug 01, 2011

Please explain more about the problem?
Do you get a green light on the BD receiver/TV button?

Samsung HTC5500... | Answered on Jul 17, 2011

Hi, When you connect the HDMI you do not need to connect RCA cable as well. Do not connect 3 all together. HDMI,RCA and DOC. Check manual for proper connections. You can damage your systems. Please read MANUAL.

Samsung HTC5500... | Answered on Jun 09, 2011

Try setting your blu ray player to hdmi out before you unhook the av cables. Then try reconnecting rhe hdmi see if it helps.

Samsung HTC5500... | Answered on Apr 22, 2011

What DOES it do or show - anywhere on the panel? Perhaps it's in protection.

Generally speaking, an amp protects itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Eure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Samsung HTC5500... | Answered on Mar 03, 2011

Is there is any optical digital output in your satelite HD. Then connect that optical digital output of satelite HD to the optical digital input of your surround system (blue ray player) using an optical cable.
Then press the function button on the remote of surround sound system (blue ray player) and select D.IN. (D.IN means DIGITAL IN). You will get the audio through the surround sound system. if you need any more assistance fell free to contact me through fixya.

Samsung HTC5500... | Answered on Jan 27, 2011

Please elaborate on the fault . If there is no sound from TV to your Music system then check the output connection cables , check for the signals in the output- of not TV must be checked or if there is no input in the music system the selector can be cross checked.

Samsung HTC5500... | Answered on Jan 22, 2011

had the same thing - unplug the power for a few seconds and should fix it

Samsung HTC5500... | Answered on Jan 07, 2011

I think your problem might be at the digital audio setup at the receiver. To fix this, go into the setup under digital audio and make sure that the input that your connected to is set to optical, not analog or coaxial. Example if your plugged into video 1, make sure that the audio setting corresponds to the optical input where your connected. Video 1-optical-1.
Good Luck

Samsung HTC5500... | Answered on Jan 07, 2011

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